trevgreg
Rock n' Roll Doggie
I ordered a tour t-shirt and a mug a month ago now - mug turned up within 3 days, but still no sign of shirt. Have sent a "oi, where's my shirt" or something a little more polite to u2 dot com - any of you with experience of this stuff know if they tend to respond to things like this, and how long it might take?
There should be an 800-number provided somewhere. Call that instead. All the trouble I've ever heard with their customer service has come from e-mailing them. With phone calls, I never had any trouble clarifying things or getting orders straightned out as a result.