Update on Wembley 2 tickets dispatched via Fedex. Just got off the phone to Ticketmaster UK. Guy I spoke to was pleasant and said that the system has been as frustrating for them (call centre staff) as it has been for us. The facts for this event according to he are as follows:
1) When it says "tickets dispatched" in your order history all this means is that the tickets have now been cleared to be printed.
2) Wembley 2 tickets for foreign addresses to be dispatched by Fedex were printed yesterday. Due to the huge number some may have gone yesterday, others today.
3) The Fedex tracking number might be emailed to us tomorrow or another day. It does not mean that the ticket has not gone if we do not have a Fedex tracking number since it can take a while for all the Fedex tracking numbers to be worked out on Ticketmaster's system.
4) Our tickets may have gone yesterday, may have gone today or may not have yet been sent at all. If we have not received them by next Monday then we are to call to arrange pick up at the box office.
5) The TM guy recommends that all foreign visitors book tickets in future for box office pick up. I understand now why - only wish that had been made clear on their website back in March. Of course then I would not have bothered as I do not attend a gig to spend the day standing in line waiting for tickets. I would have chosen another venue.
Oh well hope that helps some of you. Fingers crossed for delivery tomorrow, or maybe Wednesday, or maybe after that, if they have been sent.
Don't you feel TM really earn their "service" fees