thelaj
Refugee
I haven't received anything as well
Nor me. I hope their punctuality improves soon.
I haven't received anything as well
So, uhm, how on earth are we actually meant to download these DRM-free mp3s? I see a video with the song, but that's it...
I tried to download the player, but I just get a black screen with a download bar that says Loading 0%. It seems all my system requirements are ok. If it's a firewall problem I don't know how to allow the redwire player.
The same thing is happening to me.
How long are you waiting. It takes a little while to get started after it says 0%.
I have waited an hour, but it never changes, never downloads. I have tried uninstalling and reinstalling.
(posted this in the RED thread as well but posting it here too in case anyone else wants to try it)
I did email them about the problem and received an email back from them asking for my phone number and the best time they can call me to help install it... which is nice. Except right now I am seldom home from work because of the holidays and my schedule is awful... only home late at night so I'll have to take them up on the offer a little later, maybe after the holidays... but still I appreciate their offer.
Yeah, same thing again here. It seems to install just fine, I get the initial screen telling what it's all about, the pictures of Jay Z etc, but then eventually it just goes to black and the download bar at the bottom says 0% and never changes.
bonocomet, are you on a macbook?
nope I'm on a pc. And that is exactly what mine does too, I get the slide show type thing telling me it's downolading etc... but that's it, it eventually goes to black, 0%. I wish I had the time tell redwire when to contact me, but I don't right now, and I had been hoping they would have just emailed me some suggestions. I know the phone call thing is very personal and they are making an effort but it's a bad time of year for me...I don't think they want to call me at 1 am. oh well.
(If anyone figures it out or has suggestions please feel free to let us know! )
Yeah, same thing again here. It seems to install just fine, I get the initial screen telling what it's all about, the pictures of Jay Z etc, but then eventually it just goes to black and the download bar at the bottom says 0% and never changes.
bonocomet, are you on a macbook?