gman
New Yorker
Hi folks. My Sons laptop that he got for xmas has mysteriously started playing up tonight.
At first it wouldnt boot up, but thro persistance and doodling about, i managed to get it to fire up. Problem is, to do the most BASIC of tasks (ie start google chrome, try to to start anything up) takes literally minutes to complete. I managed to do a get the laptop back to a previous system Restore point, but alas, tis the same as before.
Im thinking it might be a hardware issue, but equally....it could be a virus.
(ps, assuming its new, because i wasnt there when he opened the laptop, i dont think there was any factory restore discs made) I have tried to text his mum to get some info out of her...but shes the worlds worst for not getting back to people. Id be a lot happier if she told me she bought it new and local, that way...she can take it back to the shop.
anyone suggest anything?
At first it wouldnt boot up, but thro persistance and doodling about, i managed to get it to fire up. Problem is, to do the most BASIC of tasks (ie start google chrome, try to to start anything up) takes literally minutes to complete. I managed to do a get the laptop back to a previous system Restore point, but alas, tis the same as before.
Im thinking it might be a hardware issue, but equally....it could be a virus.
(ps, assuming its new, because i wasnt there when he opened the laptop, i dont think there was any factory restore discs made) I have tried to text his mum to get some info out of her...but shes the worlds worst for not getting back to people. Id be a lot happier if she told me she bought it new and local, that way...she can take it back to the shop.
anyone suggest anything?