-Macphisto-UK
The Fly
Would be interesting to know.
Is ther eanyone who got their code reset and manged to book tickets.
- Thread starter -Macphisto-UK
- Start date
The friendliest place on the web for anyone that follows U2.
If you have answers, please help by responding to the unanswered posts.
If you have answers, please help by responding to the unanswered posts.
Aardvark747
Blue Crack Addict
yes...just! 2 Seating for Cardiff
sallycinnamon78
New Yorker
-Macphisto-UK said:
I haven't. Two and a half bloody hours later. I take it you're still stuck too?
sallycinnamon78
New Yorker
Just got this mail from u2.com...
1. Please be sure to enter your code carefully. The codes are
case-sensitive: if your password is all lower case, you must be certain not
to capitalize any of the characters.
2. Check you have not exceeded the ticket limit for your code. Each code is
only valid for either 2 tickets for any one (1) North America show or 4
tickets for any one (1) European show, and cannot be re-used.
If this does not resolve the problem, in order to contact the appropriate
Customer Service Team, please follow the instructions given at the
Ticketmaster. or ticket partner website that has rejected your code.
Cheers,
U2.Com Team
Thanks a fucking lot u2.com - that's so much help. I DON'T THINK SO!
1. Please be sure to enter your code carefully. The codes are
case-sensitive: if your password is all lower case, you must be certain not
to capitalize any of the characters.
2. Check you have not exceeded the ticket limit for your code. Each code is
only valid for either 2 tickets for any one (1) North America show or 4
tickets for any one (1) European show, and cannot be re-used.
If this does not resolve the problem, in order to contact the appropriate
Customer Service Team, please follow the instructions given at the
Ticketmaster. or ticket partner website that has rejected your code.
Cheers,
U2.Com Team
Thanks a fucking lot u2.com - that's so much help. I DON'T THINK SO!
digsy
New Yorker
- Joined
- Sep 28, 2004
- Messages
- 2,853
sallycinnamon78 said:
theres nothing in this world worse than an automated response
-Macphisto-UK
The Fly
sallycinnamon78 said:
That's just an auto generated reply to you. Don't worry no one has actually bothered to read your email yet mate.
rang ticketmaster, they said contact u2.com. contacted u2.com, they say ring ticketmaster suctomer services team. rang customer service team, they said contact u2.com or gateway.
no-one knows whats going on, and were caught in the middle...
no-one knows whats going on, and were caught in the middle...
sallycinnamon78
New Yorker
Princey said:
OH MY GOD.
I can't believe the site has fucked us around like this, the bastards.
My fiance told me last night that I wouldn't stand a cat's chance in hell of actually getting tickets. I didn't believe him. My mistake.
JohnnyBoy
The Fly
At 10.02am it said server not found after entering my code. I retried and my code has been used!! Yeah, butr I didn't get to buy tickets.
My missus had the same problem, but she just kept entering her code and it worked and she bought 2 tix for Twickenham. She retried it and managed to get through again.
She didn't buy any mnore though becasue she didn't want to risk losing her earlier tickets.
I'm just gonna sit here and keep reentering my code.
I rang ticketmaster on 0870 1451194 and had to wait for some jargon about Elton John and then I got to spoke to someone. She said everyone is experiencing this and gateway will go through the list and reset the passwords.
My missus had the same problem, but she just kept entering her code and it worked and she bought 2 tix for Twickenham. She retried it and managed to get through again.
She didn't buy any mnore though becasue she didn't want to risk losing her earlier tickets.
I'm just gonna sit here and keep reentering my code.
I rang ticketmaster on 0870 1451194 and had to wait for some jargon about Elton John and then I got to spoke to someone. She said everyone is experiencing this and gateway will go through the list and reset the passwords.
gas panic
War Child
Thanks Johnny boy, ive phoned ticket master and emailed gateway link, i bet the time we get an email all presale tickets will be gone.
My sister has just got tickets after her code was said to be invalid. Basically when the code was first entered, ticketmaster would not let more than a certain number of people through, but to the U2.com site it made it look like entry had already been gained and the code had been used. This is bad communications betweem U2.com and Ticketmaster.com.
However she kept pestering ticketmaster.com and they set up a special link for her to go on a web site for 5 minutes and book the tickets and she got them..
Tickemaster seem to be more helpful...
However she kept pestering ticketmaster.com and they set up a special link for her to go on a web site for 5 minutes and book the tickets and she got them..
Tickemaster seem to be more helpful...
UKTan
War Child
- Joined
- Oct 31, 2002
- Messages
- 883
I got incredibly lucky. After trying for 40 mins and ticketmaster insisting my code had been used...someone, somewhere flicked a switch that "re-activated" my code and, at that precise moment, the planets must have been perfectly aligned & the wind blowing in the right direction as I was able to get thro & place my order and get confirmation.
-Macphisto-UK
The Fly
UKTan said:
LMFAO
The only thing that is keeping me sane is posts like this.
sallycinnamon78
New Yorker
me too
celia
New Yorker
This is utter crap, I cant book tickets for any of the UK dates!
What is going on...?
What is going on...?
knox
Refugee
How do you get your code reset? Do you e-mail somebody, call somebody?
celia
New Yorker
knox said:
exactly what I need to know! Im so ANNOYED!!!!!!!!!!
popshopper
Acrobat
- Joined
- Sep 18, 2002
- Messages
- 459
me. got through initially (9.55) it crashed. Fired off an e-mail. finally got my tickets at around 11.00.
Not sure if the e-mail had anything to do with it, but I must have been one of the 1st to send it, I mean I sent it at 10.00.23.
Not sure if the e-mail had anything to do with it, but I must have been one of the 1st to send it, I mean I sent it at 10.00.23.
UKTan
War Child
- Joined
- Oct 31, 2002
- Messages
- 883
knox said:
I've got no idea what happened. I emailed the "Gateway Help" link on one of the pages, came back into the forum, read someone else's post saying that their code was working again. I gave it a shot and it worked
I can only imagine that they were inundated with complaints and reset things.
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