Hi!
Thanks for the information, hcbiggs2002! I`ve read some articles in Finnish too and I find it quite amusing how someone from Lippupiste said that ticket sales went smoothly and that nobody has complained
I`m also one of those who bought tickets on Friday but got a cancellation e-mail the next day. I sent them a complaint right away and *politely* told them about a binding contract. I didn`t know anything about Finnish consumer laws, I just used logic and common sense, hehe
Anyway, I never got a reply, but I just checked my bank account and they´ve refunded the money today (the date of their transaction is 6th October but I guess it takes a few days to complete the payment).
I managed to buy new GA tickets on Monday morning as well, or at least I think so, because they charged my credit card again and sent an order confirmation. I haven´t received a cancellation e-mail for those tickets yet, so I`m hoping to actually receive them soon
By the way, someone from Lippupiste`s Customer Service posted a message (in Finnish) on their message board on lippu.fi that they will start delivering the tickets next week. The tickets will be sent from Germany (I`m guessing that`s because Eventim is a German company?) by standard mail. So look out for the mailman in the next few weeks
P.S. Tervehdys to my dear neighbours up North
Thanks for the information, hcbiggs2002! I`ve read some articles in Finnish too and I find it quite amusing how someone from Lippupiste said that ticket sales went smoothly and that nobody has complained
I`m also one of those who bought tickets on Friday but got a cancellation e-mail the next day. I sent them a complaint right away and *politely* told them about a binding contract. I didn`t know anything about Finnish consumer laws, I just used logic and common sense, hehe
Anyway, I never got a reply, but I just checked my bank account and they´ve refunded the money today (the date of their transaction is 6th October but I guess it takes a few days to complete the payment).
I managed to buy new GA tickets on Monday morning as well, or at least I think so, because they charged my credit card again and sent an order confirmation. I haven´t received a cancellation e-mail for those tickets yet, so I`m hoping to actually receive them soon
By the way, someone from Lippupiste`s Customer Service posted a message (in Finnish) on their message board on lippu.fi that they will start delivering the tickets next week. The tickets will be sent from Germany (I`m guessing that`s because Eventim is a German company?) by standard mail. So look out for the mailman in the next few weeks
P.S. Tervehdys to my dear neighbours up North