I just received this email from PIA:
"Dear Nicholas,
Concert information for U2 Japan Tour General Ticket purchaser.
[U2 Japan Tour]
29th(Wed), 30th (Thu) November& 4th(Mon) December
Venue: Saitama Super Arena (Saitama)
Please refer to the URL below for details on ticket issuance and venu map.
Ticket issuance:
http://www.pia.co.jp/U2-2e/willcall.html
Best regards,
U2 Japan Tour Ticket Office
Email:
u2-e@pia.co.jp"
When you click on that link, you get this info:
"Detailed Information on "Will Call ticket window"
Tickets will be issued at Saitama Super Arena.
Please come to the Will Call ticket window at the stadium.
* Please refer to the location of the “Will Call ticket window” below.
* The window may be crowded and you are requested to visit it well in advance.
Ticket purchasers will be asked to show the credit card used to purchase the ticket(s), and a government issued Photo ID. Only the purchaser will be eligible to receive the tickets. Please do not forget to bring your credit card and government photo ID when you come to pick up up your tickets.
[note]
- Tickets purchased cannot be changed or cancelled. Tickets are non-refundable.
- It is strictly prohibited to apply for and to purchase tickets for resell or transfer. All resold tickets will be deemed invalid and admission to the shows with such tickets will be rejected. The Organiser and Ticket Centre of the shows are not liable for any problems with regard to the purchase of resold tickets.
[Will Call ticket window]
Located at the Gate A
<Operating hours>
29-Nov(Wed) from 15:00 until the show starts
30-Nov(Thu) from 15:00 until the show starts
4-Dec(Mon) from 15:00 until the show starts"
Will Call opens at 3pm, that doesn't sound very convenient.