I don't know about any of you, but I have almost always only bought my tickets from Interference, if I didn't get them in a presale/onsale. This was the first time I attempted to use one of the Facebook fan sites. This is regarding the U2FT fan site, which I had been told was, and generally seems to be, very reputable.
The person who runs the site, Phil, sold me two tickets to LA night 2. This is the account of the event I messaged to one of the admins of the site:
The person who runs the site, Phil, sold me two tickets to LA night 2. This is the account of the event I messaged to one of the admins of the site:
Now that the craziness of the week is over, I'd like to report a major issue I had purchasing a ticket on U2FT this week, and it's actually rather awkward/difficult, as Phil is the person I had an issue with.
I purchased two GA tickets from Phil, on behalf of someone else, last Wednesday, the 9th. He gave me the total of the tickets as $173. I PayPal'd him the money, and he was supposed to contact someone at one of the Vegas shows to bring the tickets to me in LA.
On Sunday I received frantic messages from him that he had told me the wrong total and that the tickets were actually $195. He then insisted on refunding me the money so I could pay the person he was selling the tickets for directly. He also told me he was now going to be shipping me the tickets. I was unhappy with the situation, but told him I understand mistakes happen, and asked him to refund me the money so I could go ahead and pay. He then insinuated several times that he had already relisted the tickets for sale on the Facebook group, despite me saying repeatedly I still wanted them. He finally looped (the person he was selling the tickets for) into the conversation, where I was informed that up until that day she had still been trying to sell the tickets. The tickets I had already paid for several days before hand. I don't know if Phil just didn't tell her he'd sold them to me, or what. She then wanted me to also pay for the FedEx fee, but I explained to her that Phil said I didn't have to pay it, and I think he was going to pay it for me.
Unfortunately, Phil kept spelling my e-mail address wrong when he tried to issue the refund through PayPal, at which point he began to get very aggressive and rude with me. By the time he finally spelled it right, I just asked for the money back and told [Ticket Owner] to sell the tickets to someone else, because the whole thing felt insanely sketchy. I don't really know why anyone would want to use the page if the guy that runs it is this unreliable.
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