doctorwho
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What are they supposed to say though?
If they blame it on Spider-man then the musical becomes hated by the fanbase and that story adds to the tall pile of bad press.
If they say the hype was a means of selling concert tickets there would be a backlash.
If they say they did not have the songs it will lead to doubts in the fanbase over whether they are losing or have lost their creative spark.
If they say they didn't have the "hits" then...well, pretty much nothing changes.
If they say they were scared off of releasing at the last minute then they would be embarrassing themselves publicly.
We do not know the exact reasons why the album didn't materialize but if the band was completely honest the truth would force their image to take a hit. I do not see what positives could come out of them being honest about what happened to the album.
This is very logical.
The best approach is the somewhat cryptic, but safe statement of "we are still working on the songs". It doesn't give a lot of information at all, other than implying the album isn't ready for release. It leaves open tons of questions regarding direction, what is working, what isn't working, when will the album be done, etc. But that's fine - that type of short response is intentionally non-commital and that may be what's needed here.