August 9 & 10 - Stadium Maksimir - Zagreb, Croatia

[paulrg]

Thanks for your reply 4U2PLAY - good to knowI wasn't alone and that your situation worked out in the end.

I do now have a confirmation from Ticketpro confirming the seats I wanted and that tickets will be posted so I am feeling better - but yes it took a few hours to come through. Still unresolved is the issue of multiple authorisations of 2 different cards. I am assuming that only one of these will actually be finally charged - and will just wait and see as to which card is charged as my emails to Ticketpro and the credit card merchant Ouroboros go unanswered.

So yes - anyone who tries to buy tickets to Zagreb and gets responses like "Authorisation busy" or whatever this does not mean that your order has not been successful! They obviously did not test their system for user-friendliness before.

 

[4U2Play]

paulrg, you might try logging in to your Ticketpro account and checking your "Orders list" to see which orders went through:

https://shop.ticketpro.hr/login.asp

If it only shows one order "Payment confirmed/Payed - Ready to delivery/pick up", you're fine.

If it shows two orders, I would call your credit card company and tell them to stop the charge on one of the orders, then email Ticketpro and Fanfire and explain your situation, so they don't accuse you of using your presale code twice.

 

[shaz1992]

Anyone else concerned about the start time for the Zagreb on-line public sale? As someone else pointed out, the ticketpro web site says it starts at 00:01 on March 27 - so that is just after midnight Thursday night/Friday morning - right? (sorry if that is a stupid question, I'm from the states and we typically don't use that way to track time!) Yet the U2.com web site still says 9 am. Anyone know which is right?!

 

[last unicorn]

0.01 is right. Milan started at the same time. U2com is behind, again.

They've updated the site, with stadium plan and all:

http://www.ticketpro.hr/jnp/en/glazba/125216-U2info.html

 

[shaz1992]

Thanks for the confirmation! And did I get the timing conversion right - one minute after midnight tonight? Thanks!

 

[shaz1992]

Nevermind -- just got confirmation from Ticketpro that I got it right. Thanks again to all - this thread is VERY helpful!

 

[KEVIN051269]

0.01 is right. Milan started at the same time. U2com is behind, again.

They've updated the site, with stadium plan and all:

U2 | Ticketpro - Your Ticket to the Entertainment World

so that would be 23.01 thursday UK time, am i right?

 

[last unicorn]

That's right, it's one hour earlier.

 

[KEVIN051269]

That's right, it's one hour earlier.

Thanks im getting all confused between booking 3 different trips for 3 different lots of people in 3 different timezones

 

[last unicorn]

Site is down already, as expected. Server crash, only error messages. Great.

 

[cathalmc]

Yeah, I'm trying too. Shit, innit?

They shoulda outsourced it to Ticketmaster - and I never expected to hear myself say that.

 

[KEVIN051269]

Not looking good is it

 

[last unicorn]

Right now, the site cannot be accessed at all. Uh oh, that doesn't look good.

Only minutes to go. The site is a JOKE!

 

[KEVIN051269]

Anyone got in yet?

 

[last unicorn]

No, it's a catastrophy, error message after error message.

 

[KEVIN051269]

Ive been trying to register for the last 4hrs, let alone buy tickets

 

[last unicorn]

No chance. This is driving me crazy, man, I want to go to sleep.

 

[KEVIN051269]

 

[last unicorn]

Now that's new: Internal Server Error

I've been trying for hours, but I never managed to get beyond the login page.
This is the worst ticket site I've ever seen.

 

[KEVIN051269]

the site will probably start working when the tickets have all sold

I really dont know what to do now...

 

[4U2Play]

what a surprise, Zagreb's website doesn't work It's really too bad U2 couldn't find a different vendor than Ticketpro for this

 

[last unicorn]

What a shame

 

[KEVIN051269]

what a shambles morelike

 

[KEVIN051269]

Anyone have any idea how much you would pay a tout/scalper on the day?

 

[last unicorn]

I think I'm giving up. Have to try and get tickets in a different way. I cannot access the site.

 

[KEVIN051269]

Dear customer, our web store is currently serving a maximum amount of people.
Please come back later. Thank you!

I will be dreaming of this message

 

[last unicorn]

Yeah, come back later, what a joke. When all the tickets are gone.

 

[KEVIN051269]

I give up!

 

[shaz1992]

Yep, me too. I've been trying constantly for the last 2.5 hours with no luck. Maybe no one is getting through so there are still plenty of tickets?! (Thinking positively!)

 

[Pero]

i got it