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Old 12-21-2006, 12:23 PM   #1
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U2.com HELP!!!!!!!!

Renewed my sub in November and heven't been able to log-in since.

Have sent over 20 requests for new passwrod etc but no reply.

They've also sent me the wrong CD.

The phone number on the fanfire invoice is a pharmaceutical company!!!

Does anyone have a telephone number, or email for someone there.

This is getting very tiresome.

chrs
James
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Old 12-22-2006, 12:24 PM   #2
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This number is from the FAQ:
Q: How can I contact U2.com Customer Support on the phone?

A: For US dial 1-800-615-1324, for International dial +1-916-939-1000

Hope that helps you get in contact with someone that can help!
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Old 12-22-2006, 02:03 PM   #3
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I ordered 2 medium shirts a couple of months ago to use my 25% discount and they sent me 1 medium and 1 youth and I know for a fact that I ordered both of them in M because the youth option isn't available in the shirts I ordered and I always double check my orders when buying something online

I've sent 3 mails to tell them the problem and they haven't answered back, and it's been over a month since I started writing, I should really start listening to the people on this board and stop throwing away my money
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Old 12-22-2006, 06:30 PM   #4
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Quote:
Originally posted by Mofo
I ordered 2 medium shirts a couple of months ago to use my 25% discount and they sent me 1 medium and 1 youth and I know for a fact that I ordered both of them in M because the youth option isn't available in the shirts I ordered and I always double check my orders when buying something online

I've sent 3 mails to tell them the problem and they haven't answered back, and it's been over a month since I started writing, I should really start listening to the people on this board and stop throwing away my money

I would call them if I were you.. someone just posted the 800 number prior to your post.
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