bono_man
Thom's Bitch
- Joined
- Dec 27, 2000
- Messages
- 2,287
Hey all,
I booked my original flights for U2 (BNE-SYD) via Virgin Blue. As you all know, the airlines wavered any cancellation/change fees for people going to U2. This gained me credit with Virgin Blue.
I just rang to ask how I could book flights with this credit and was told it could NOT be done via the internet and only over the phone. Therefore, I cannot take advantage of the internet rates and have to pay the phone fees which are a fair bit more expensive (around $150)!!
Basically, I would have been better off cancelling the original flight, paying the $37.50 cancellation fee and then re-booking later!!
Virgin are appearing so nice and caring the media for this gesture when it actually costs us more when we want to re-book!! What a fucking scam!!
Has anyone else come across this yet?
I booked my original flights for U2 (BNE-SYD) via Virgin Blue. As you all know, the airlines wavered any cancellation/change fees for people going to U2. This gained me credit with Virgin Blue.
I just rang to ask how I could book flights with this credit and was told it could NOT be done via the internet and only over the phone. Therefore, I cannot take advantage of the internet rates and have to pay the phone fees which are a fair bit more expensive (around $150)!!
Basically, I would have been better off cancelling the original flight, paying the $37.50 cancellation fee and then re-booking later!!
Virgin are appearing so nice and caring the media for this gesture when it actually costs us more when we want to re-book!! What a fucking scam!!
Has anyone else come across this yet?