ABEL
An Angel In Devil's Shoes
is it just me or is it harder and harder to get in touch with earthlink customer support these days?
a couple weeks ago i had that problem with my email/connection settings being changed thinking that someone tried to hack into my account.
i've been trying to contact the customer support twice by email since then.
got no reply.
they used to have a live chat.
not any more, i can't get into that either.
just comes up with the same email submission page.
finally the people at the dell support forums helped me fix the spyware or whatever it was.
but i still hadn't been able to send outgoing email till i finally had to go search the earthlink site and found it in the troubleshooting and fixed it myself.
what's up? it always used to be so easy to go to the customer support chat instead of having to call them on the phone or whatever.
anyone else had problems getting in contact with earthlink customer support?
a couple weeks ago i had that problem with my email/connection settings being changed thinking that someone tried to hack into my account.
i've been trying to contact the customer support twice by email since then.
got no reply.
they used to have a live chat.
not any more, i can't get into that either.
just comes up with the same email submission page.
finally the people at the dell support forums helped me fix the spyware or whatever it was.
but i still hadn't been able to send outgoing email till i finally had to go search the earthlink site and found it in the troubleshooting and fixed it myself.
what's up? it always used to be so easy to go to the customer support chat instead of having to call them on the phone or whatever.
anyone else had problems getting in contact with earthlink customer support?