Hallelujah Here She Comes said:
Thanks! What info did you include in your email? Did you have your Prop code? I don't have mine anymore, and I'm afraid that's going to mean that I'm just out of luck, period.
I didn't have my original Prop ID either. However, I did have my original email receipt (I stuck it in an email folder long ago). I sent my Prop email receipt and all correspondence I had with Fanfire/U2.com, including phone calls (which was a couple of pages, I'm sure).
Good luck!