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Old 12-15-2009, 03:37 AM   #1
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Truth be told - Apple SUCKS !!!!!!!!!!!!!!

23 months ago I spent $3000 at Apple.

I bought a MacBook Pro and an iPhone.

The MacBook is a pretty good machine. But the optical drive only worked properly the first few months.

Checking on the forums this is a very common problem there are pages and pages of mac owners that can not get dvds and sometimes cds to load and play in the macbooks.

My iPhone quit a couple of days ago. The home button just froze. The phone won't charge. I went to the Apple store where I bought it. Six months ago I paid $200 to replace the phone because I cracked the screen. They said the replacement phone only had a 90 day warranty. I said so if I give you $200 now I can get a replacement and after 90 days if it quits I give you $200 again? I paid $400 for the phone new, $200 for a replacement and it has not even been two years.

$2500 for a notebook and it won't even read dvds?
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Old 12-15-2009, 03:48 AM   #2
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why didn't you take the extended warranty? that's the most no shit thing ever.
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Old 12-15-2009, 04:00 AM   #3
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why didn't you take the extended warranty? that's the most no shit thing ever.
I've always thought a decent product doesn't need an extended warranty. In fact I can't think of a single product I've EVER purchased that I have used an extended warranty on.

Of course, I don't own any Apple products either.



(I'd be pissed off too, deep.)
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Old 12-15-2009, 04:08 AM   #4
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I've always thought a decent product doesn't need an extended warranty. In fact I can't think of a single product I've EVER purchased that I have used an extended warranty on.

Of course, I don't own any Apple products either.



(I'd be pissed off too, deep.)
something portable and subject to regular use like a laptop or expensive phone without an extended warranty is just stupid, in my opinion.

who's to say you won't accidentally drop your laptop or phone? it won't matter then if it's a decent product or not.
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Old 12-15-2009, 06:02 AM   #5
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I have been waiting for a post like this. I agree Apple products are overpriced!! $2500 for a macbook that won't read DVD's? holy cow... I could get a Dell Studio 15 laptop for $1000 with 1080p HD screen (that will read dvds and bluray) thru my dads employee purchase discount program. I was thinking about a macbook but i don't want one now after seeing this thread. No thank you!!
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Old 12-15-2009, 08:26 AM   #6
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Maybe you got a bad macbook? Mine's over a year old and the dvd drive still works perfectly, no complaints at all.

And my U2 ipod which is from... 2006 or so still works perfectly as well. Only thing is that the battery isn't lasting as long as it used to, but for a three year old device I'm not complaining!

What I'm trying to say here is that that YOU have a bad experience with Apple doesn't mean they SUCK!!!!!!!111ooneoneoneone.
There are plenty of people who have never had any problems, and ofcourse there are a few who have. You just happen to be one of them.

It sucks, but if you want to avoid stuff like that listen to Ian. My macbook doesn't have extended warranty, but my phone does. Everybody drops their phone at least once in a while, so I'd rather have it insured.
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Old 12-15-2009, 08:38 AM   #7
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something portable and subject to regular use like a laptop or expensive phone without an extended warranty is just stupid, in my opinion.

who's to say you won't accidentally drop your laptop or phone? it won't matter then if it's a decent product or not.
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Old 12-15-2009, 09:13 AM   #8
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I don't pay for extended warranties on things either. They are one of the biggest scams around. Aside from that, they can run you hundreds of dollars, at which point I am happy to gamble that my laptop will last a couple of years at which point I'd rather get a new one than have paid hundreds on a warranty that will ultimately leave me with an old machine anyway.

I have had tons of Apple products (3 Nanos, 1 iPod Touch, 2 old iPods, an iPhone and a MacBook) and I've never had a problem with a single one of them aside from the batteries on the old iPods crapping out pretty fast (which did annoy me).

I also had horrible experiences with both Sony and Toshiba laptops but you'll find plenty of people who did like theirs. A lemon is a lemon.
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Old 12-15-2009, 09:51 AM   #9
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I did a bunch of research a year or so ago when I was going through hell trying to get my daughter's Toshiba laptop fixed under factory warranty. I can't remember exactly what I found, but it went something like this: the laptops with the highest failure rate (being sent back for repairs) are the cheaper PC laptops - Acer and Toshiba. Dell is just a tiny bit better than either of those (and I've heard time and time again that their personal user customer service sucks, but their business customer service is okay). HP and Sony's failure rate is lower, but still high. Apple's is comparable to HP and Sony. When you buy a Mac, you're not getting an indestructible machine the way their marketing would have you believe. The best by far is Lenovo, which is what I'll be looking at next time I need a laptop, and they're much more affordable than Macs.

I have a 2 year old Acer. It cost me $450 on sale, and I've spent $200 replacing the hard drive and upgrading the RAM. For the price, it's been a decent little machine, the hard drive failure is pretty much the only issue I've had with it. When this one meets its eventual demise, I'll feel a hell of a lot better about tossing it than I would have if I'd spent $2,500 on it.

I agree, extended warranties are a crock. Just talk to any ex-employee of a store that pushes them.
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Old 12-15-2009, 11:58 AM   #10
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Asus and Toshiba are the most reliable laptop makers, and netbooks have a 20 percent higher failure rate than laptops, according to a Nov. 17 study from SquareTrade, an electronics warranty provider that analyzed the failure rates of more than 30,000 new laptops covered by its warranty plan.

The report arrives just in time for the holiday shopping season, and offers an overview of laptop failure rates, failure rates caused by accidents versus malfunctions and netbook failure rates compared to those of laptops.

Shoppers and list-makers may be interested to learn that Asus and Toshiba notebooks had three-year failure rates below 16 percent. Sony placed third, with a 16.8 percent three-year failure rate, followed by Apple (17.4 percent), Dell (18.3 percent) and Lenovo (21.5). Acer and Gateway came in just under 24 percent, and Hewlett-Packard, which is the world’s largest producer of PCs, came in last, with a 25.6 percent failure rate over three years.
Asus, Toshiba Have Lowest Failure Rates, Says Study - Desktops and Notebooks from eWeek
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Old 12-15-2009, 12:14 PM   #11
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^That's contrary to everything I've ever read. It's pretty widely acknowledged that for the past 4 or 5 years, Toshiba laptops suck donkey balls (before that, their quality was slightly better).
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Old 12-15-2009, 05:06 PM   #12
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Airport Security Puts Three Bullets Through MacBook, Hard Drive Survives | Gadget Lab | Wired.com

^Hehe.

I'm not going to go to the mat for Apple, but overall they are pretty damn reliable. I think the $250 for their extended MacBook warranty is a bargain for peace of mind for an extra 2 years beyond the included 1 year.

Lost in these arguments is the true reliability of Macs--their Operating System. I don't have any experience with Windows 7, but Apple beats the shit out of PCs in functional reliability and utility (not talking to you Linux folks though).

You generally get what you pay for, and I'm happy to have spent $20K+ on Macs over the last 10 years.
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Old 12-15-2009, 06:02 PM   #13
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I was thinking about a macbook but i don't want one now after seeing this thread. No thank you!!

One bad thread about one person's laptop is going to make up your mind for you?
Dell Studio 15 Problems.....? - Yahoo! Answers
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Old 12-15-2009, 06:10 PM   #14
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I've never paid for the extended Applecare but think I will on my next laptop since I end up using them for so long. Not sure yet.
I've also have numerous Apple products for years now (tons of desktops and towers, 2 Mac Minis, ipods, Powerbook, MBP, iPhones, blah blah blah) and haven't had any major problems with the machines. I've replaced a couple of crap batteries here and there but that was on laptops that were years old. Have had bad luck with an iPod but it was a refurb, I only buy them new now.
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Old 12-15-2009, 06:39 PM   #15
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One bad thread about one person's laptop is going to make up your mind for you?
Dell Studio 15 Problems.....? - Yahoo! Answers
How about dozens of threads about Apple drives and hundreds and hundreds of Apple customers with the same problem

I read a few dozen pages last night and realized, I was not just unlucky and got a lemon.

Apple - Support - Discussions - Drive won't read any dvd-ejects it ...

38 pages there ^


Apple - Support - Discussions - Optical Drive and your MacBook Pro

many more threads there ^

and those are only the ones that the Apple people ( mods ) have not been able to keep deleted because of the avalanche of unhappy customers

Quote:
The SuperDrive on my MBP has stopped recognizing/reading any blank DVD media (and many recorded DVDs, including movie discs). It spins for some time with a noise and then ejects it out. The same media works fine in my wife's Sony Vaio laptop.
There was a thread on this previously, but Apple has closed it:

Apple - Support - Discussions - Drive won't read any dvd .. ejects it ...

I know Apple won't own up to the problem, so has anyone found a solution?
Quote:
I just noticed the same problem with my MacBook Pro tonight. Help on this 'Apple Guys' would be nice.

Drive Details:

MATSHITA DVD-R UJ-875:

Firmware Revision: DA09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: Insert media and refresh to show available burn speeds

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Me too!

Even the original DVDs from Apple (Leopard, iWorks08 iLife08) which have only been used once, are ejected automatically!
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Ya same thing here. I was reading on another post about a similar issue and they said to start up your laptop with the original Mac OS X disc to fix the issue, but mine was ejected after spinning for a few seconds. Can Someone from Apple please post to this thread and Help Us address this issue. I have used a Mac since 1994, but lately nothing but problems. My iPod Touch broke after 7 months and even though apple said it had a 1 year war. they would not fix it. Now my BRAND NEW laptop is having issues. I called the 1-800 number and they would not talk to me unless I paid them, and my laptop is not even 6 months old!!!! I was even supposed to get a free iPod touch with my laptop, which I did not, and they wont even help me with that! Im starting to think I should sell this thing and go buy an HP.
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