Comcast customers are a special bunch. Very special. Especially the guy today who called in and asked if we broadcast MTV Jams in HD. Well, Viacom doesn't so we don't. I told him so. He starts bawling. Not crying, not angrily screaming, bawling like I've just told him he has butt cancer and three hours to live. In between bawls, he keeps alternating between asking me again if we carry it, telling me his Mommy will know the number for MTV to call them, and asking me to knock $20 off his bill. This went on for ten minutes. I sat there trying not to giggle, but also feeling like I had been punk'd hard. When he finally stopped bawling, I tempted fate by asking him if there was something else I could help him with. He muttered some nonsequitur about English muffins and hung up. See? Special.
