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HelloAngel 02-16-2005 03:45 PM

(02-16-2005) U2 Working On How To Dismantle A Ticket-Scalping Bomb - MTV*
 
[SIMG]https://www.mtv.com/shared/media/news/images/u/u2/sq-larry-grammy-one-on-one.jpg[/SIMG]
U2 Working On How To Dismantle A Ticket-Scalping Bomb


After watching the Grammys, there were several moments that stuck with you. Kanye West's onstage death and resurrection, Green Day's pyro-fueled punk rock, and Alicia Keys and Jamie Foxx's tender tribute to Ray Charles all spring to mind, but it was one of the show's quietest moments that left some people talking loudest.

When U2 took the stage to accept their third Grammy of the evening — for Best Rock Performance by a Duo or Group With Vocals (see "Kanye Steals The Show, But Ray Dominates Grammy Winners' Circle") — Bono seemed genuinely shocked. And in a rare inarticulate moment, he had nothing to say. So drummer Larry Mullen stepped to the mic and delivered a hushed, humbled and heartfelt apology to the band's fans.

https://www.mtv.com/shared/media/news...one-on-one.jpg
(Photo: MTV News)

"Due to circumstances beyond our control, a lot of our long-suffering fans ... didn't get tickets [to our tour]," he said. "And I'd like to take this opportunity on behalf of the band to apologize for that."

It was the second time in a week that Mullen had taken it upon himself to address what some U2 fans are seeing as the biggest screw-up in the band's almost 30-year history. On February 6, he posted a letter on U2.com, writing in part that "there was a mess-up in the way tickets were distributed through U2.com. ... Some of it was beyond our control, but some of it wasn't."

The ticket snafu began with the January 25 Internet presale for the band's upcoming Vertigo 2005 Tour (see "U2 Finally Announce Tour Dates"). U2's most dedicated fans — members of their fan club, who pay a $40 subscription fee — were supposed to get first crack, but things didn't end up working that way.

Those running the Internet presale didn't rank fan club members according to length of membership when they issued presale access codes. Instead, they randomly issued codes, which opened the door for scalpers who signed up for the fan club just to get in on the presale action. For them, $40 was a small price to pay, especially when tickets to U2's first tour in four years could go for four to five times that on eBay. Needless to say, the scalpers gobbled up tickets, and many longtime fans were left empty-handed.

Mullen was quick to apologize, pledging to hunt down scalpers and offering members a full $40 refund of their subscription fees. But obviously he was still bothered by the way things went down, and when he spoke to MTV News backstage at the Grammys, he took the apology to a whole new level.

"Our audience is very important to us; they've supported us through peaks and troughs and we haven't always made it easy for them. So when something like tickets go astray, and people wait online for hours, and they don't get the seats they want, or they don't get seats at all, it's hard for us," he said. "It's personal, because when you walk down the street, people say 'I tried to go to your concert, but I couldn't go.' So it's not like it's in the background, it's right in your face."

Mullen promised that the band is working hard at fixing the problems that dogged the presale for the spring. He hopes fans will be able to log on with confidence when the presale for the fall North American tour begins, but he can't promise everything will be perfect.

"Next time, we're going to make some changes in the way tickets are distributed. But you know what? We'll never get it right. There's always going to be scalpers, there's always going to be screw-ups," he said. "But we'll certainly not allow what happened this time to happen again. But we can't keep everybody happy all the time. We'd like to, but it's not possible."

— James Montgomery, with reporting by John Norris

https://www.mtv.com/news/articles/149...headlines=true

one4u2 02-16-2005 03:48 PM

Simple :wink:


Just bring back Propaganda!


Next..:|

z00ropean 02-16-2005 03:54 PM

BRING BACK PROPAGANDA!

U2dork 02-16-2005 03:55 PM

I think I've said this before but if not I'll say it again. Larry is "da bomb", as the kids say. He's moved himself into the position of my favorite band member in the last 2 weeks.

U2Fanatic4ever 02-16-2005 04:30 PM

Exactly...........BRING BACK PROPAGANDA!!!!!!!!!!! Just a modern version of it would work. A form sent out to members via email and then being sent back to them via snail mail or something. Or even something where we have to pick up the tickets via will call. It's not that hard. Just use the database of propaganda members and a certain number of u2.com subscribers and then have a cut off on the number of memberships.. Something along those lines.. just random thoughts...

bort269 02-16-2005 04:54 PM

I love the part where he says "For next time, I'm gonna make some changes... we 're gonna make some changes..."

You can actually see the video on mtv's website!

THANKS LARRY!

TheFly7 02-16-2005 09:52 PM

"I Look Cool, I Am Cool."

Larry Mullen Jr

It's never been so true.

BonoFox1 02-16-2005 11:50 PM

AWWW!!!...LARRY ROCKS!!!!!:applaud: :dancing:

Moonlit_Angel 02-17-2005 12:21 AM

Okay, so now that I know the full story of what happened...I'd say that getting upset with the band for this one wouldn't make sense to me, personally, 'cause this ticket ordeal sounds like something that they had little to no part in (which Larry said). Still, very cool of him to apologize for everything that happened, anyway :up: :hug: :larry:. This is a reason why I hold respect for him.

Also, one part of this article just stuck out to me as a rather cool factoid:

Quote:

in the band's almost 30-year history
Almost 30 years together...wow :).

Angela

Peter 02-17-2005 12:53 AM

"next time" is already a good sign :wink:

LostAtMoon 02-17-2005 03:58 AM

Quote:

Originally posted by U2dork
I think I've said this before but if not I'll say it again. Larry is "da bomb", as the kids say. He's moved himself into the position of my favorite band member in the last 2 weeks.
:yes:
It is good knowing that there'll be a next time...

u2sangel 02-17-2005 04:49 AM

Larry ROCKS!Previous to his statements they were fans who thought Larry didn't truly appreciate them it looks like he is their biggest supporter!!!!!

*k_i_t_e_86* 02-17-2005 05:12 AM

You can watch the video here: https://www.mtv.com/news/articles/149...16/story.jhtml

cinmell 02-17-2005 05:52 AM

Quote:

Originally posted by TheFly7
"I Look Cool, I Am Cool."

Larry Mullen Jr

It's never been so true.

:up: :rockon: :applaud: :applaud:

Roland of Gilead 02-17-2005 09:38 AM

Yes! Line up the former prop members who joined u2.com with discount. Then serve the fans according to membership number. This would be the best way to eliminate most of the scalpers.

Of course, this serves me best. :wink:

Bono's Tart 02-17-2005 12:43 PM

Again another apolgy from Larry, which is good as at least they are getting involved.

But and its a big but the only fans will will gain from this are the North American fans on yet another third leg of another tour playing the same venues. Which is fab if you area NA fan but what about all the European fans as it was our pre sale that was much more messed up than the American presale?

Is Europe getting another leg??
NO!!

Miroslava 02-17-2005 01:46 PM

:|

"[...] we can't keep everybody happy all the time. We'd like to, but it's not possible."

:|

caragriff 02-17-2005 02:38 PM

Quote:

Originally posted by Bono's Tart
what about all the European fans as it was our pre sale that was much more messed up than the American presale ?


really?
i think they were pretty equally messed up.
overall, there were more tickets available in europe--in the u.s. a lot of paid members were completely frozen out of a chance to get tickets.
(by the way--i am not arguing with you--just trying to understand).
and i do understand you being put off that the band caters to us in america so much, but i do not think at this point i would bet the house on them touring this fall in the U.S. or anywhere no matter what they are saying right now. i think we should be grateful we are getting any shows at all.

Teta040 02-17-2005 09:54 PM

Um....I'd really like to know how the European gigs were even more messed up.

Did you guys wait in line overnight, as Larry alluded to, only to find that the first person in line was the only one able to get ANY tickets at all, , and those only in the back sections? (when before, even the most popular areas like Boston, the first 20-30 people ALWAYS got tickets, and those starting in the good sections?) Did your shows mysteriously sell out within 2 minutes (instead of the usual 15-25 for an arena show....even Boston?) Did you have ONE broker buying up 80% of the GA for JUST ONE SHOW, and another brokers taking the other 19%?

This didn't happen on a handful of the dates, but on EVERY SINGLE ONE, and even more so on the added ones. How do two literally just added shows, that minute, sell out in 3 minutes??? KInda spooky don''t you think??

Your problems with the presale may have been the same, but the general sales, from what I have read, went more smoothly, with the usual timeframe for fast sellouts. Dublin vanished in 10-15 minutes, (the usual timeframe for a fast u2 sellout) NOT one or two. The way the general sale was expected to go here. But it didn't, suggesting that TM is able to get away with coroprate ticket holding on alevel that is still unseen in Europe.

LostAtMoon 02-18-2005 01:09 AM

Quote:

Originally posted by Teta040
Um....I'd really like to know how the European gigs were even more messed up.
Did you guys wait in line overnight, as Larry alluded to, only to find that the first person in line was the only one able to get ANY tickets at all, , and those only in the back sections?


I'm in Europe and I probably won't be able to get a ticket (in any section!) in my own country (they're not for sale to the general public YET!), because there won't probably (although we've been told for sure) be ANY (or very few) for sale!
Who the f:censored:k have they been selling tickets too? (... ...)

I also know some people who have in the past couple of weeks been driving miles and miles to be able to get to one of those tents and stay in line overnight, to hear the guy in the tent saying that there were no more tickets, when he hadn’t sold ANY to those who waited on the line. This is outrageous
I haven't the slightest clue about where there was a bigger mess and I wouldn’t dare guessing. I only care about knowing that the band will do something to change the actual course of things.


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