I bought two tickets through fan site. I have questions and could use help:
1) I have the tickets on my phone only. Did they even come in traditional ticket format?
2) Due to a ridiculous series of events, I sadly cannot attend. The tickets are for Oct. 5 and are section 107 row 19 Seats 7 and 8.
3) It seems TicketMaster (TM) is not re-buying these tickets (or at least not yet).
4) I am not looking to make $ but am merely trying to get my money back for these rather expensive seats. Can people here make suggestions on next steps? I don't know if the tickets are transferable yet either (again, came there TM). I feel like such a "newb" (is that term still used?) but I'd love to let someone who wants to go use these tickets. I have the order number and original price information. via the TM pass event from the ticket.
Again - not looking to make money, just get mine back and help a U2 fan. But the process to return or sell back or whatever is not easy. Can anyone help?