next ipod question...computer won't recognize nano

[ABEL]

we bought a new ipod nano for my wedding present when i was in the netherlands.
it works fine on rono's computer but i can't get it to recognize on my laptop.
my u2 ipod works fine with my laptop.
i have an acer aspire 5100 laptop that's only about a year old.

 

[MooMoo!]

Is your iTunes up to date?

Either way, reinstall or repair, sometimes the iTunes helper thingy is iffy. I know you said you had an oldish iPod, so it may not recognise the new one if its not an updated iTunes.

 

[MooMoo!]

Also, if the laptop wont recognise, it may need drivers. Did the nano come with a CD? If not you may need to download some drivers from the iTunes site. (or elseware, do a google.)

I have an Acer aspire 3692, and I dont have recognition problems with mine or my friends ipods.

 

[ABEL]

the problem is not with itunes (i reinstalled it just in case).
the computer doesn't recognize the ipod at all.
the ipod didn't come with a CD.
which driver might i need to download?

 

[MooMoo!]

hmm. http://docs.info.apple.com/article.html?artnum=61711 there may be some answers there...

Im not sure what else to suggest. Are you on Vista or XP?

 

[ABEL]

XP

 

[ABEL]

i wonder if i just need to reformat the ipod itself and start over? maybe i didn't select to have the ipod update manually or something?

 

[ABEL]

YAY it works!

i reset the ipod itself by toggling the hold button back and forth then hodling down the center and menu button for 6 seconds and voila! i plugged it in and the computer found the ipod!!!

 

[MooMoo!]

Ace.