nbcrusader said:I doubt FEMA is equipped with a massive customer call center to respond to all inquiries. I think they use temporary field offices to address individual needs.
the iron horse said:Why worry about a FEMA brain drain?
Five of eight top Federal Emergency Management Agency officials came to their posts with virtually no experience in handling disasters and now lead an agency whose ranks of seasoned crisis managers have thinned dramatically since the Sept. 11, 2001, attacks
"FEMA requires strong leadership and experience because state and local governments rely on them," said Trina Sheets, executive director of the National Emergency Management Association. "When you don't have trained, qualified people in those positions, the program suffers as a whole."