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Old 11-23-2004, 07:29 PM   #1
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Complete U2 PDF - Probs

Can someone email me the PDF for the Complete U2? I was downloading Complete... through iTunes while Firewall software was running. I think it did something to the PDF. I receive errors when trying to open the pdf. I have emails out to iTunes engineering to try to resolve. Anyone else see this issue?
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Old 11-23-2004, 07:30 PM   #2
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Need pdf

Forgot the email...

senorguinness@ltoroguapo.com
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Old 11-23-2004, 07:30 PM   #3
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you've been emailed
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Old 11-23-2004, 07:32 PM   #4
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well its coming, so give it a few minutes and please answer my email when you get it
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Old 11-23-2004, 07:38 PM   #5
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sent!
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Old 11-23-2004, 07:53 PM   #6
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Problem with PDF resolved

Problem: Downloaded the Complete U2 PDF as part of iTunes download.

Upon trying to open file, received error msgs. File size reported as 64b. Was running NAV Internet security when downloading.

Was on Adobe Reader 4.x

Solution:

1. Upgraded to to Adobe Reader 6.0

2. Received another file from interference member

3. Had to Unblock file from Properties of the .pdf file

4. Can view file all fine-and-dandy now...
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Old 11-23-2004, 08:35 PM   #7
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"Complete U2" errors - report HERE

I am looking for the pdf booklet that came with the box. I have the box, but the pdf that came with it was labelled "blank.pdf" and is nothing but 33 pages of huge x-es on a white background.

Can anyone drop me an email with it?
jmelrose@mac.com

I've emailed Apple about it but apparently it's too complex for customer service, it's been forward to tech support.

Also: the track "A Sort of Homecoming (Live at Wembley)" is listed as a 12 second song. That's also been reported to iTunes customer service, although the more people who report it the faster they're likely to get moving on fixing it.

Any other clerical or audio quality errors found in the set yet by anyone else?
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Old 11-23-2004, 08:45 PM   #8
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Heck yeah I found another problem... in the latest version of iTunes for Mac (4.7) when I tried to listen to the 30-sec clip of "New York (live from farmclub.com)" it crashes the entire program without warning, 7 seconds into the clip.

Other than that, so far so good.
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Old 11-23-2004, 08:56 PM   #9
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yup, problem exists on the purchased track as well.

That's 2 then. Plus, still looking for help with the pdf :-)
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Old 11-23-2004, 08:58 PM   #10
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u have mail enroute
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Old 11-23-2004, 09:03 PM   #11
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I see that. Thanks.
I've filed complaints with support regarding the pdf file, the 12-second "A Sort of Homecoming" and the New York remix. I urge all other purchasers of the set to do the same. Ideally they should do one for each specific issue they are having. Apple was very good about getting back to me during the day today.
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Old 11-23-2004, 09:05 PM   #12
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Ive got the PDF but none of the damn songs I want lol. Thats changing soon though thanks to a nice user on this forum

Ive since stopped my bitching and groveling.
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Old 11-23-2004, 09:10 PM   #13
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File looks great. Thanks very much!
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Old 11-23-2004, 09:27 PM   #14
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you owe me one
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Old 11-24-2004, 12:43 AM   #15
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How do I access the PDF file? Which directory was it supposed to be downloaded to? I can't find it anywhere on my machine. The rest of Complete U2 downloaded fine, with the exception of the 2 song files with errors as mentioned by others.

Added: Oops. Nevermind. I was looking on the wrong drive. I found it on the external drive in my iTunes library folder.
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Old 11-24-2004, 03:22 AM   #16
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Quote:
Originally posted by jmelrose
I see that. Thanks.
I've filed complaints with support regarding the pdf file, the 12-second "A Sort of Homecoming" and the New York remix. I urge all other purchasers of the set to do the same. Ideally they should do one for each specific issue they are having. Apple was very good about getting back to me during the day today.
Hi mate, i have the same probs as you on those 2 tracks....im new to itunes so whats the procedure for informing them??? cheers...
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Old 11-24-2004, 04:00 AM   #17
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Go to the itunes music store, click on the support button on the main page, and choose your headache type...
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Old 11-24-2004, 04:01 AM   #18
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Quote:
Originally posted by jmelrose
Go to the itunes music store, click on the support button on the main page, and choose your headache type...
nice one thank you.... i'll let you know the outcome!!!!
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Old 11-24-2004, 04:39 AM   #19
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i think ive found another problem..... the wild horses temple bar mix is paint it black on mine.... although on the preview its the correct track????!!!!! weird....
anyone else have this problem????

also rattle and hum, new years day and the first best of dont have the correct coverart, just the generic boxset art??? not a big deal but a bit again, weird...
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Old 11-24-2004, 05:39 AM   #20
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Quote:
Originally posted by chrissybaby
i think ive found another problem..... the wild horses temple bar mix is paint it black on mine.... although on the preview its the correct track????!!!!! weird....
anyone else have this problem????
yup... a report is on the way...
Everyone else make sure to also report it. The more squeaky wheels... etc.
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