The iPod Folder of Death

[sami0201]

it all of a sudden wouldn't let me move music into the iPod until i updated the software... and it's when i went to update the software that the folder of death popped up, and my entire ipod is ruined now

well, I plugged it in and said it couldn't read the iPod and it was resetting it to factory conditions or something

then everything was gone, and now when I plug it back in it says "iPod cannot be mounted"


I'm bringing it to the Apple store tomorrow

 

[Carek1230]

uh oh. I hope they will take care of you and the iPod at the Apple store. Good Luck.

 

[Scientist89]

www . apple . com / support

I understand you, I've had 5 iPods in a year . Just make them know by filling the service request and they will send you a replacement.

 

[Headache in a Suitcase]

well i got my iPod as a christmas gift last year, so i figured what the hell i'll see if my mom got some sort of extended warranty plan...

and tada... she did get one, i can get my shit replaced up until 2007.

i'm off to the store tonight.

whew.

 

[redkat]

That's great Headache. I hope I have an extended warranty.

I got and ihome and an istation for christmas, and because they charge the ipod while it's playing I think my battery-life is getting shorter.

I've always tried to drain the battery before charging it because I'm told that prolongs battery life.

Am I right?

 

[Canadiens1131]

That's great Headache. I hope I have an extended warranty.

I got and ihome and an istation for christmas, and because they charge the ipod while it's playing I think my battery-life is getting shorter.

I've always tried to drain the battery before charging it because I'm told that prolongs battery life.

Am I right?

No idea, to be honest.
I'm fairly comfortable with fidgety things so I'll just be prying mine open carefully and replacing the battery with one ordered online when the time comes.

 

[Carek1230]

I got an iHome too!

 

[Headache in a Suitcase]

3 friggin weeks to fix the iPod... they won't give you a new one until it's been fixed 3 times.

i don't know if i can go without it for 3 weeks

 

[stammer476]

How did you check what warranty you had? My wife bought mine for me, and I'm not sure if she kept any paperwork.

 

[Headache in a Suitcase]

if you get a warranty at best buy it's on the original recipt... if you don't have it it should be in their computer system.

if you didn't get it at best buy, i have no idea

 

[AtomicBono]

some are misunderstanding the folder of death...

i can't access my iPod... at all. not just a folder, everything. the folder of death is what's being displayed on the iPod's face.


all the files i've purchased are on one of three computers... my old desktop at home, my desktop at work, or the laptop i'm on now... so thankfully i'll be able to reload everything once either figure this shit out or buy a new one... but it's still a pain in the ass... my ipod and me haven't been apart for more than a day or two. i don't know what i'd do with a prolonged absence

I know how you feel. My U2 iPod that I got last Christmas (2004) had the exact same problem a few months ago, except the folder popped up randomly, not because of updating the software. But there it stayed, preventing me from doing anything on the iPod at all. I kind of felt like part of my soul was missing.

I actually fixed it by...well...dropping it. Seriously. I tried everything Apple had reccommended except wiping the hard drive clean and nothing had worked, so I was going to do that (regrettably, because I actually didn't have all of my music backed up). I got up from the computer to go somewhere and accidently knocked my iPod from the table to the ground, and the folder disappeared!. I don't think I've had a single problem with it since. My friend was really mad - he was like "WELL YOU SHOULD RESTORE THE FIRMWARE BECAUSE JUST DROPPING IT CAN'T FIX WHAT WAS WRONG AND IT'S GONNA FUCK UP AGAIN" but that was last fall sometime, and like I said it's worked perfectly ever since Does it make sense? No. Do I reccommend it? No. But it did work for me

I'm glad you had an extended warranty Headache... three weeks, though. That's tough. You should buy a video iPod to make the wait go by quicker

 

[Carek1230]

How did you check what warranty you had? My wife bought mine for me, and I'm not sure if she kept any paperwork.

The serial number will confirm the warranty also. Visit or call the store where your iPod was purchased and they should be able to look up the serial number for you.