HI! It's me, the guy with the Ebay ID "k-rider." I know that most of you think that I am a spineless bottom-feeder, and while I probably won't change the way that you feel, I felt that I should tell you all a little about myself...
Living in Massachusetts, I am a Die-hard Red Sox fan. Back in 2003, I was able to get Sox/Yanks ALCS tickets fairly easily, so I tried for World Series tickets. Of course I couldn't get any tickets.com can be a PAIN). So when the Yankees' World Series tickets went onsale, I went ahead and bought 4. The way that I saw it was, "Hey, if the Sox Lose and the Yankees make it to the WS, I'll be crushed! But at least I can sell the Yankees World Series tickets and it won't seem as bad."
...and that started it all. I took the $500 that I made with the sale of those tickets and bought more, and more, and more. It got to the point this past May (when my second child was born) that I decided to quit my "real" job as a Restaurant Manager and stay home to do this full time. It's GREAT because I get to raise my kids instead of send them off to Day Care All day long..
In the short time that I have been doing this, I have gotten into MANY debates about the ethics and legalities of this, and I can honestly see both sides. (BTW, I am a licensed Ticket Broker, my business is 100% legit... I pay income taxes, licensing fees, attorney/accounting fees, etc...).
It can be VERY upsetting for a Fan to get shut out of buying tickets just to see somebody like myself selling a billion tickets. I completely understand your anger and frustration. However, you must understand how the ticketing industry and the secondary ticket markets work before passing judgement (I can't think of a SINGLE reason why my balls should shrivel and die...).
Please let me explain....
There are Many people out there who lack the time, knowledge, skill, patience, etc. to obtain the best tickets to the hottest shows. That's where I come in. My customers pay me for the SERVICE that I provide to them... Instead of:
--pounding their computer to bits during an onsale
--redialing their local Ticketmaster # until their fingers bleed
--camping out in front of a venue the night before an onsale...
...they just call upon me. I do that FOR them, and in return, I charge a fee. The fee that I charge depends on the costs and time that I had to incur in order to obtain the tickets...
Looking at my auctions, it would appear at first sight that I have some kind of a connection with the band, venues, promoters, media, Ticketmaster, etc... The truth is that I DON'T. I get my tickets just like every one of you, except I do it ALL DAY LONG. I have gotten quite good at it, and my experience in accessing tickets is THE ONLY ADVANTAGE that I've got over other fans.. But even I still waited 15 minutes with 4 browsers on 2 computers just to get shut out of MSG tickets...
The tricks/tips/insights that I have and use EVERY SINGLE ONE of you could also do. I know brokers who have bought multiple memberships to U2's Fan Club so that they could get more tickets to sell. In fact, I only purchased 1 membership, and I was able today to purchase ONE pair of GA tickets. I haven't decided... I may use that pair personally... (as I AM a fan and U2 is one of my ALL-TIME Favorite Bands).
So, believe it or not, right now I only have ONE pair of tickets to this tour. I know... I'm selling a TON of them, but at the moment I don't have them (and neither do MOST of the other big-time sellers on Ebay). Yes, I am planning on buying more this weekend when they go onsale to the general public, but I won't NEARLY be able to buy enough to cover ALL of my orders. For the the rest, I will be forced to buy tickets elsewhere in order to cover those orders...
I use various sources, but I can assure you that I'll probably have to scrounge on Ebay for deals just like you all in order to fill some of these orders... But this is how it's done. Sometimes you win, and sometimes you have to spend MORE money than you sold the ticket for in order to cover your order and make your customer's happy... But most of the time (if you follow the market closely and understand it's trends), you can come out ahead.
Basically, I buy low and sell high, and there's NOTHING wrong with that. EVERY SINGLE BUSINESS IN THE WORLD takes products that they buy cheap and sell to you for a HUGE Markup..
Why don't people get upset at other businesses who rediculously mark up their products? How about getting upset with Abercrombie when you have to pay $89 for a Sweater? It Obviously doesn't cost that much to produce or sell... (There's somebody in Indonesia getting paid $5/wk to make it).
The only reason that I can think of is becasue you NEVER had the opportunity to buy that sweater for COST like you do with Event Tickets. If there was a 1-day sale where you could buy that sweater directly from the woman in Indonesia and got shut out, then would you be upset with the RETAILER when you were forced to buy through them?
It's the same concept.
The only difference is that there is a price on the ticket that says how much you COULD have paid if you were able to buy it at the time of the onsale. Maybe instead of Small, Medium and Large, we should put the TRUE COST of $3.50 on that Abercrombie Tag.
having said all of that, I truly think that most people's image of a ticket broker is some shady guy standing on the corner, right before an event hustlling tickets. That represents only a small minority of us.. I have never (and never will) do that!
Most of my NEW customers come to me because they weren't able to buy comparable seats (for whatever reasons..). But many of my customers come back to me time and time again. In fact, there are quite a few who don't even bother trying with Ticketmaster, Ebay, or others... They come DIRECTLY to me. Why? It is because I don't only provide my customers with great tickets, I provide them with GREAT SERVICE. Please check my feedback. I feel that it speaks for itself.
With the amount of competition on the secondary market, my goal is to make sure that EVERY SINGLE ONE of my customers think of me FIRST when they have ticket needs. If I don't accomplish that with every one of my customers, then I consider myself a failure. With my Customer Service and Business Backgrounds, I fully understand the need to win over my customers, especially in a market such as this where competition is FIERCE and a percentage of the public does not look favorably on your profession.
Sorry if I rambled here, and I'm sorry if you think that I'm "Pond Scum" who preys on people's admiration of a band or team.. I think that it's safer to say that I provide a service to my customers in a market where DEMAND far outweighs the SUPPLY. I'm just like you all trying to pay my mortgage, car payment, and my kid's education.
Thanks again for this opportunity.
k-rider