That's a great fax, U2WOJO. This is the biggest day in the life of U2.com, and yet they seem very uprepared for it. True, many of us, particularly on the west coast, ran into errors for which Ticketmaster is entirely to blame, but even in situations like this, U2.com should have been working overtime to be able to give quick responses to fan emails.
I joined the Sting fan club last year, which offered fans the ability to purchase presale tickets to as many shows as they wanted. The good thing was that the presales were done entirely without Ticketmaster being involved. Why couldn't U2.com have had it this way?
You pointed out another great thing about Propaganda, in that every show, even the unannounced additional shows in cities, were offered to members. For Elevation first leg, I knew in advance that Anaheim would have 3 shows. I specifically asked for nights 2 and 3, even though these shows had not even been announced. When my tickets came in the mail, those are the 2 nights that I received.
It's obvious that most, if not all cities on the N American first leg will have added shows, but as of yet, U2.com has made no mention that we are enitled to purchase tickets from added shows before the public sale. By delaying the public sale of additional shows until 1 week after the public sale of the already announced shows, they could hold a presale for the added shows next Tuesday and allow those who did not purchase tickets today, to be able to at least have a shot at another show in the same area they tried for.