PREMIUM MEMBERSHIP FAQs - Most Common Questions & Answers - Page 5

Allegra · 07-30-2009, 12:34 AM

^It's on it's way!

Allegra · 07-30-2009, 12:36 AM

Oooooh! I see that it's working now! Thanks a bunch!

Allegra · 07-30-2009, 12:37 AM

Wait a minute...I still see Ads on the top and bottom.

Allegra · 07-30-2009, 12:41 AM

I see a thin Google ad right under the tool bar at the top and another thin Google ad at the bottom of the page.

I thought it was totally ad free.

Just making sure.

**Sicy** · 07-30-2009, 12:50 AM

Quote:

Originally Posted by Allegra

Wait a minute...I still see Ads on the top and bottom.

Well yes because your account reverted back to regular member.

Allegra · 07-30-2009, 12:54 AM

Thanks again Sicy for your help!

**Sicy** · 07-30-2009, 01:17 AM

Sorry about that. This issue should be fixed now.. hopefully.

Notabene · 12-20-2009, 12:27 PM

Forwarded my paypal receipt yesterday to you Sicy. It's only a silver membership, but nothing has changed yet.

Thanks

GracelandHarley · 12-30-2009, 08:38 PM

Site Administrators,

I received an email on Dec. 27th that my premium membership was due to expire "soon" (no date given, btw), and at that very moment, I re-upped my membership through PayPal. I have the email I received a few minutes later from Social Knowledge to confirm I renewed for the next year.

So I am not at all pleased to log on tonight to discover that my Premium membership has "disappeared."

Pretty sloppy on your part. If people are supposed to re-up just once a year, and you don't give them sufficient heads up to do so, you are causing more difficulties all around.

Worst of all, however, is if the information about payment -- including confirmation that the transaction has been completed-- cannot be processed even after three days... then you just have a significant bookkeeping and/or site management issues.

Can someone please address this, and email me (my PM box is supposedly "full" now, so you cannot contact me that way, I assume) with what actions you are going to take to correct this?

Thanks,
GH

**Sicy** · 12-30-2009, 11:01 PM

We've had problems lately with premiums not automatically renewing since all the trouble we've been having with the hackers. Please forward me your receipt and I'll get you set up right away.

Also, to see your exact expiry date you can go to Usercp --> Miscellaneous --> Paid Subscriptions and it will show you the exact date.

Bono Mot · 01-01-2010, 08:47 AM

Hi Sicy, just sent you a copy of my PayPal receipt. Just let me know if you don't get the E-mail.

S.

hcbiggs2002 · 01-08-2010, 01:27 AM

Hi Sicy! I just renewed my Silver premium membership and sent you the paypal receipt!

**Sicy** · 01-08-2010, 10:36 AM

Thanks I think this issue is fixed and premiums should be automatically updating now upon payment.

coolian2 · 01-30-2010, 09:47 AM

didn't i turn off ads? i mean, it's not a huge bother....but in principle?

**Andy R** · 01-30-2010, 11:35 AM

Quote:

Originally Posted by coolian2

didn't i turn off ads? i mean, it's not a huge bother....but in principle?

We are going to run the facebook widget for a couple weeks to everyone so they are aware of it and then will set it up so it's hidden. Thanks for your patience as we roll this out.

coolian2 · 01-30-2010, 12:02 PM

Quote:

Originally Posted by Andy R

We are going to run the facebook widget for a couple weeks to everyone so they are aware of it and then will set it up so it's hidden. Thanks for your patience as we roll this out.

ok, thanks.

ps while you're here?

http://www.u2interference.com/forums...ce-175963.html

Galeongirl · 02-01-2010, 04:26 AM

Why exactly are you setting it up for those who PAY you to get rid of the ads? It feels like a hit in the face to me. I pay to get rid of that shit, yet now I'm AGAIN stuck with some stupid add that you feel I must see. Aren't we able to judge for ourselves what we want to see and what not?If I want to see ads, I'll turn them on. I don't give a shit about facebook and don't want to be reminded of that stupid site every time I post here.

indra · 02-01-2010, 05:18 AM

^

Don't scroll all the way to the bottom of the page.

Galeongirl · 02-01-2010, 05:43 AM

Quote:

Originally Posted by indra

^

Don't scroll all the way to the bottom of the page.

I use the quick reply box for most of my replies. I guess I'm gonna have to start using the reply button then.

**Sicy** · 02-01-2010, 10:09 AM

Is it really that big of a deal to get so worked up about? It's actually not an ad, as in collecting money, it's a networking feature. In any case, Andy already said that its only going to be there temporarily.

07-30-2009, 12:34 AM	#81
Allegra Refugee Join Date: Jun 2002 Location: The stars at night are big and bright clap, clap, clap, clap Posts: 2,027 Local Time: 06:31 PM	^It's on it's way! __________________

07-30-2009, 12:36 AM	#82
Allegra Refugee Join Date: Jun 2002 Location: The stars at night are big and bright clap, clap, clap, clap Posts: 2,027 Local Time: 06:31 PM	Oooooh! I see that it's working now! Thanks a bunch! __________________

07-30-2009, 01:17 AM	#87
Sicy Sizzlin' Sicilian Forum Administrator Join Date: Jan 2001 Location: Bay Area, CA Posts: 71,093 Local Time: 04:31 PM	Sorry about that. This issue should be fixed now.. hopefully. __________________

12-30-2009, 08:38 PM	#89
GracelandHarley Rock n' Roll Doggie Band-aid Join Date: Mar 2005 Location: Larry Mullen Circle Posts: 4,983 Local Time: 06:31 PM	Premium Membership Renewal Messed Up Site Administrators, I received an email on Dec. 27th that my premium membership was due to expire "soon" (no date given, btw), and at that very moment, I re-upped my membership through PayPal. I have the email I received a few minutes later from Social Knowledge to confirm I renewed for the next year. So I am not at all pleased to log on tonight to discover that my Premium membership has "disappeared." Pretty sloppy on your part. If people are supposed to re-up just once a year, and you don't give them sufficient heads up to do so, you are causing more difficulties all around. Worst of all, however, is if the information about payment -- including confirmation that the transaction has been completed-- cannot be processed even after three days... then you just have a significant bookkeeping and/or site management issues. Can someone please address this, and email me (my PM box is supposedly "full" now, so you cannot contact me that way, I assume) with what actions you are going to take to correct this? Thanks, GH

12-30-2009, 11:01 PM	#90
Sicy Sizzlin' Sicilian Forum Administrator Join Date: Jan 2001 Location: Bay Area, CA Posts: 71,093 Local Time: 04:31 PM	We've had problems lately with premiums not automatically renewing since all the trouble we've been having with the hackers. Please forward me your receipt and I'll get you set up right away. Also, to see your exact expiry date you can go to Usercp --> Miscellaneous --> Paid Subscriptions and it will show you the exact date. __________________

07-30-2009, 12:37 AM	#83
Allegra Refugee Join Date: Jun 2002 Location: The stars at night are big and bright clap, clap, clap, clap Posts: 2,027 Local Time: 06:31 PM	Wait a minute...I still see Ads on the top and bottom.

07-30-2009, 12:41 AM	#84
Allegra Refugee Join Date: Jun 2002 Location: The stars at night are big and bright clap, clap, clap, clap Posts: 2,027 Local Time: 06:31 PM	I see a thin Google ad right under the tool bar at the top and another thin Google ad at the bottom of the page. I thought it was totally ad free. Just making sure.

07-30-2009, 12:54 AM	#86
Allegra Refugee Join Date: Jun 2002 Location: The stars at night are big and bright clap, clap, clap, clap Posts: 2,027 Local Time: 06:31 PM	Thanks again Sicy for your help!

12-20-2009, 12:27 PM	#88
Notabene Refugee Join Date: Jan 2007 Posts: 2,041 Local Time: 06:31 PM	Forwarded my paypal receipt yesterday to you Sicy. It's only a silver membership, but nothing has changed yet. Thanks

01-01-2010, 08:47 AM	#91
Bono Mot Rock n' Roll Doggie Band-aid Join Date: Dec 2005 Location: Lost. Posts: 4,692 Local Time: 07:31 PM	Hi Sicy, just sent you a copy of my PayPal receipt. Just let me know if you don't get the E-mail. S.

01-08-2010, 01:27 AM	#92
hcbiggs2002 Rock n' Roll Doggie FOB Join Date: Jun 2003 Location: "Greatest Bonolover in Finland"! Posts: 8,980 Local Time: 02:31 AM	Hi Sicy! I just renewed my Silver premium membership and sent you the paypal receipt!

01-08-2010, 10:36 AM	#93
Sicy Sizzlin' Sicilian Forum Administrator Join Date: Jan 2001 Location: Bay Area, CA Posts: 71,093 Local Time: 04:31 PM	Thanks I think this issue is fixed and premiums should be automatically updating now upon payment. __________________

01-30-2010, 09:47 AM	#94
coolian2 Blue Crack Supplier Join Date: Mar 2006 Location: Hamilton (No longer STD capital of NZ) Posts: 42,934 Local Time: 12:31 PM	didn't i turn off ads? i mean, it's not a huge bother....but in principle?

02-01-2010, 05:18 AM	#98
indra ONE love, blood, life Join Date: Jan 2004 Posts: 12,689 Local Time: 07:31 PM	^ Don't scroll all the way to the bottom of the page.

02-01-2010, 10:09 AM	#100
Sicy Sizzlin' Sicilian Forum Administrator Join Date: Jan 2001 Location: Bay Area, CA Posts: 71,093 Local Time: 04:31 PM	Is it really that big of a deal to get so worked up about? It's actually not an ad, as in collecting money, it's a networking feature. In any case, Andy already said that its only going to be there temporarily. __________________ __________________

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