indra
ONE love, blood, life
- Joined
- Jan 20, 2004
- Messages
- 12,689
BluberryPoptart said:
You are beginning to annoy me with your assumptions that the person who complains is ALWAYS wrong and the worker is the victim. It goes BOTH ways, but why do you refuse to believe that there really are rude, stupid people out there who don't know how to do their fucking job??! It happens. Not all the time, of course not, but it happens. I am a very wordy person. I explain every detail, even things I don't need to get into. If someone is too fucking slow to understand, or does not know everything they are supposed to know to do their job properly, it is not my fault.
You are assuming I am a bitch. I am ALWAYS nice and give them every benefit of the doubt until it becomes obvious I'm talking to a brick wall. I try, I never want to make anyone mad.
Documentation? Oh, they say I have it, but the next person denies it existed. Another thing that happens is someone giving you their absolute word a 'post dated' pay by phone will not be put in until a certain day, yet it goes in the next day, causing severe financial hardship. Then, they deny the promise. Don't tell me I'm doing it wrong. There are a lot of fuck ups out there (not wanting to be rude, but a large number of them seem to say they are calling from India and do not speak or understand English as well as they should) But I've had plenty of inept Americans too.
BTW, I am not alone in this. Everyone I know seems to have a story on this, and I don't usually bring the subject up first.
First, if you need documentation, or if the issue is so problematic it will cause "severe financial hardship" to you, NEVER handle it over the phone, as there really is virtually no way you have documentation. US Postal Service is the best as there are all types of services which provide proof of mailing, proof of delivery, delivery to a specific person only, etc.
Yes, there are rude people all around, but if the above post is indicitave of the way you respond when irritated, you are going to find you have many problems with customer service people. I wanted to slap you just reading through it (especially with the "them damn foreigners"-type comment), and I'm pretty easygoing.