I'm not blaming U2, other than if it were me, I would hold those responsible for my product accountable for their blunders, delays, inefficiencies etc. I have my doubts that they are holding anyone accountable, if their website is any indication. They've had 4 1/2 years to get that in order and they haven't; same problems year after year, except this year it actually mattered because they're releasing an album.
Well, who should be blamed if not U2's managment team? And exactly how hard is it to release one song, one pre-order album, with ONE image called NLOTHFinalCover.GIF to the online distribution community correctly while simultaneously changing out the graphics and colors, not necessarly the navigation or data on a website? Not on iTunes UK right now, please that's just dumb.
They can drag PopMart all over the world in the 90s with some gigantor Russian cargo plane but can't do this now? Come on -- this is freakin' U2!
Biggest band in the world, and they can't get the above handful of things done correctly? Sorry, not giving them a get out of jail card free here -- this stuff is too easy given the amount of influence power and control they have over their business partners.
U2 Machine -- "the song is released on this date, you can pre-order this and do that ONLY until we tell you differently. Please use this album cover graphic image"
RetailWorld --"hmm thanks, we can't wait! We think this song and record might make our quarter in the music categaory -- is there anything else we can or should do? By the way, can the band do an online chat with us when the album comes out"
U2 Machine -- "no, those are reserved for our redesigned U2 website -- feel free to link to the chat, we'll let you know the date"
RetailWorld "Thansk soooo much!"