These people lost their minds. The management could have handled it better but four rows back requires protests and weeping? The post said that some of these people had been to the last 20 shows. If this was the first show for these people I could understand but how can you have sympathy for people seeing the band for the 20th straight time? If they really cared about the band they would have: a) talked to management about a refund or compensation or b) enjoyed the show from inside the heart. What they did was selfish and affected the show for the other fans. Let's talk about those other fans for a second. How many of those people had ever been inside the heart or in the first five rows at a U2 show? The earlier post from one of those people even used the dreaded "real fans." When you affect the performance of the band and the enjoyment of the audience you become a hypocritic in using that expression. Three rows back and they were protesting when others would dream of those spots. Again, these people lost their minds.
Exactly!
It wasn't like anyone was moved up to the last row of the balcony, and all these people had been up front every damn show on the tour to that point.
I can see why U2 would have wanted different faces up at the front- we know Bono is relatively selective in the girls he chooses to bring up, so its not too far of a leap to say they may have wanted some "attractive, youthful" types up there.
That being said, I have no trouble believing that U2 and their security team were secondary in this entire process. Of course, they implemented the policy and knew what was happening, but the film crew/HBO(who they take their directions on how to make the place look best from) probably told them at 4PM what they were planning to do at 5:30. At that point, the only option, as others said, was to avoid even the remote possibility of anyone getting out of hand at hearing the news. I have seen crowds at almost every show imaginable and I can tell you unequivocally that U2 crowds are probably the most calm, classy, knowledgeable, enthusiastic and genuinely caring people out there. However, that does not mean that there does not exist some minority of screwballs that would take a swing at someone. The odds of them being there in that crowd of 20 to 100 truly dedicated fans who know each other? Not very good, but security operates on 1 word when it comes to this, no matter where in the world it is or what crowd they are dealing with: LIABILITY. IF YOU CAN MINIMIZE THE RISK OF PHYSICAL CONFRONTATION OF ANY KIND AS A CONCERT SECURITY MANAGER, YOU DO IT. THATS THE FIRST THING YOU LEARN IN TRAINING.
Allow me to explain.
I work security at concerts in Boston, have worked at the venue in question many times (Boston Garden, formerly the Fleet Center) with a company that LiveNation hires for backstage, stage line and soundboard security. We are not involved with the crowd or entry procedures. However, having worked 2 360 shows and the Somerville theatre show on 3/11/09, I have met and worked closely with everyone on U2's security team. They are all first class people, Scott Nichols and Jerry Meltzer, are the co directors of security and the co owners of their company, Sequel Tour Solutions. Scott and Jerry are the best, cool, calm, collected, very good at communicating in a verbal and non verbal way(important when you are working the front of stage and can't hear yourself think or feel anything but Larry's cymbal crashes and Adam's bass go through your chest and bones!).
I can guarantee you the crew knew exactly what kind of band U2 are and what kind of fans they have and their relationship with said fans. They knew if they had asked the night before or 2 days before for permission to do what they did, U2 either would have said "no" or "ok, but we're telling them before hand, compensating them in some way, etc." They figured the way to avoid that was to ask at the last minute, play it off as a "we know what looks good to the world and know it best" and U2 agreed.
Why?
1.)Trust me, things are crazy with touring crew, local staff, opening acts, catering, band members, executives, etc all running around backstage by late afternoon at a show as big as U2. This is not the time that anyone in U2 management with a ton on their mind would be in the mood to get in a fight with the camera crew filming the big DVD for the big, "hey, look at us we're on top of the world again" tour.
2.)Interacting with #1 was U2 band members already being a little irked with seeing the same faces every night. For whatever reason, perceived or actual, U2 had noticed a declining enthusiasm from this bunch as the shows went on. I submit that is only natural, whether they realize it or not. This, in their mind was a good way to get different faces up front, and thats probably all they were thinking about, probably not how, logistically, that was going to happen.
BOTTOM LINE-To protest because you are in the heart a few rows from the front is completely childish and lacks all perspective as to what is important at a U2 show, to say nothing of perspective on what is important in life. I know, different strokes for different folks, but I have equally enjoyed seats behind the stage on Vertigo, working at the stage front in Somerville, "working" but standing by the soundboard at Boston 360 #1 and sitting up in the mezzanine, opposite end zone from the stage for Boston 360 #2.
I purchased GA for Philadelphia 360 and seats for Montreal 1 360. Why did I get GA? I don't know, just to try it once. Do I have any intention of lining up at 4 AM to get to the front of the main stage or the rail or any other choice spot? I don't know, but probably not. I'll be happy with about 10 rows back from the outer rail, lined up with a speaker stack shooting right at me. I don't want the half assed sound while looking straight up at the band the entire show. I like it LOUD.
All I know is to me, its not a big deal where I am for the show, and I could not imagine it being so big a deal as to sit down and cry like a baby when you don't get your way. I can understand those who prefer to be down front, but really, if that has already happened for you 20 times, even if its your ideal spot, it should not be that big of a deal.
People need perspective. U2 is always good to us, always goes out of their way for us, works their asses off and plays their hearts out every single show, they never miss shows because someone got arrested, in a bar fight, beat their wife, had to go to rehab, etc. They would never take a group of girls they wanted some "personal" time with back stage up front nor do they attract and encourage Hells Angels and those types down front.
One time in particular, a Motley Crue show, things really got out of hand. I took down a Hell's Angel from behind and had his face in the ground(well deserved, he bowled over an usher, collapsed a lung and split her head open in the process). The next person that came up on me, before my rushing to help co workers, was a Motley Crue security guard throwing water on me and trying to pull me off the biker who had just assaulted a 61 yr old usher!! Thank God my big boss, the owner of my company had seen it and rushed over and put him in a chokehold, otherwise I would have had a 6'5 steroid crazed Motley Crue guard beating me down. So one night at work, home from school to help my boss out on a weekend turned into about 6 court appearances and me partially paying to hire a private investigator to determine where the Hells Angels' threats to me were coming from and how to put an end to it. I wasn't worried too much, they are mostly talk, I've seen the real gangs(Irish, Italian mobs) in Boston throw them out of bars and then smash up their bikes, but it was scary nonetheless. And uncalled for at a concert.
Maybe its just the fact that I have worked at all of these other shows that I have perspective, but it should be obvious to anyone here that the story I told above would NEVER HAPPEN AT A U2 CONCERT. It reminds me of the time out in Arizona in 1985 on the UF tour, when Bono stopped the show to yell at fans who were fighting each other. "No one gets hurt at a U2 concert." He means it, security means it, and believe it or not, that sets them apart from the security that travels with a lot of other bands, who actually encourage and defend violent thugs against local security.
Protesting a band that works so hard for us and does the right things by their fans and their fellow man everywhere by sitting down during a broadcast show in an era where all these diehards certainly knew Bono was struggling every night to turn in a good performance is unacceptable for U2 fans.
Write a letter expressing dissatisfaction with how it was handled? Of course. Get McGuiness' attention or better yet, Bono or Edge or Larry's at another show they go to? Of course. Ask to have some kind of restitution? Of course. But doing it in the way they did it was uncalled for and clearly pissed off the band and made them less likely to listen to their concerns and make them whole somehow.
Sorry for the long post!
EDIT: Not just as a reaction to these fans' behavior, but in general, I really do like the Vertigo concept of a lottery. Everyone is equal who bought a GA ticket, and has equal chances of getting scanned into the inner circle. I understand first come, first served and all that, but it is not realistic for all fans(work, travel) and they are not any less fans for not being able to make it at 5 AM.