Zana, I understand your frustration. I believe what nbcrusader was referring to was how U2.com put Ticketmaster in touch with members who were unable to use their pre-sale codes to buy tickets. I was contacted by Ticketmaster after I complained to U2.com that the lowers I was about to buy were...
According to the stage plan for the AZ show (which is said to be the same layout for all shows), there is no "inner sanctum" like a heart. There is a mainstage connected to a very long runway that practically runs the entire length of the floor. It would appear from that diagram that virutally...
2 GAs for Chicago on the 7th. I got them today from TM as a consolation for getting jacked on the pre-sale, when my lower reserved seats were taken from me and thrown back into the pile for someone else.
OK, help me out. I'm a complete newbie to all the GA stuff. I tried for reserved lowers, but got screwed by a TM error. TM just gave me GAs today as a consolation. I am grateful for them, but reading this thread is making me nervous. All you hardcore guys, cut me and my g/f some slack...
Vanessa, I feel your pain. If you want to look on the bright side, if you can't use your pre-sale code this time, it will be good for another pre-sale later. I've used mine for a venue that isn't in my city, so if they do end up coming to Minneapolis, I won't be able to try the pre-sale for...
That's cool. I wanted lowers. Here's what kills me. They changed the seating chart after the sale. The seating chart TM posted prior to the pre-sale showed the stage at United Center on the right-hand side of the arena. My search came up with two reserved second-row seats in section 102...
Re: Re: TM
I did not contact TM directly at first. I wrote U2.com and told them that I had tickets ready to purchase during the pre-sale, submitted my payment information (and that my cc balance was sufficient to cover the sale), but that I got an internal system error message and my tickets...
I'm sorry to hear that, man. I know this whole situation sucks. I was totally burnt until I heard from them. Have you even gotten an e-mail from TM yet? How have you been in touch with either them or U2.com?
I e-mailed U2.com with my complaint after the tickets I tried to purchase were given away due to an internal system error. I never wrote Ticketmaster directly. Evidently U2.com put TM in touch with me, because I got an e-mail from TM last night specifically saying they would contact me in 48...