TheFly2U
The Fly
I received my Amsterdam general sale tickets for show 2, but still nothing for presale - show 1.
Should I be freaking yet?
Should I be freaking yet?
Has Anyone Received their presale/general sale tickets yet?
- Thread starter TheFly2U
- Start date
The friendliest place on the web for anyone that follows U2.
If you have answers, please help by responding to the unanswered posts.
If you have answers, please help by responding to the unanswered posts.
OpperGoeroe
War Child
Yes, you should contact klantenservice@eventim.nl and describe your situation. I got my pre-sale tickets same day as general sale.
last unicorn
Blue Crack Addict
I haven't received anything, we've ordered tickets for both Milan shows, but they told me it will take them up to 20 days to deliver. No worries.
Yahweh_OMG
New Yorker
still no tickets.... and I got 4 with my Boots presale code.
but it says tickets can be sent 10 days prior to the show... which is in August... so, I'm not worried, should I?
but it says tickets can be sent 10 days prior to the show... which is in August... so, I'm not worried, should I?
last unicorn
Blue Crack Addict
^ Don't worry. Good thing is: you cannot loose the tickets when they're not lying around somewhere in your house for so long 
OP
OP
TheFly2U
The Fly
I did send them an email, and got a canned response in dutch (which I cannot understand). Hopefully a person response in english.
thanks
OpperGoeroe
War Child
English is fine, they will try to get back to you in 3 business days (that's what the response says).
Usually tickets are shipped within one day here in Holland, and that was also the case with Amsterdam. And since it has been a few weeks now.
Usually tickets are shipped within one day here in Holland, and that was also the case with Amsterdam. And since it has been a few weeks now.
last unicorn
Blue Crack Addict
Yeah, but right now I guess it could take a while, even the confirmation e-mails didn't come straight away.
OP
OP
TheFly2U
The Fly
^ Don't worry. Good thing is: you cannot loose the tickets when they're not lying around somewhere in your house for so long
I like to look at them
seriously, I am a worry-wart
(trying to stay light hearted and not freak too much)
OP
OP
TheFly2U
The Fly
Popmartijn
Blue Crack Supplier
Yeah, but in TheFly2U's case, they need to be sent out to the USA. We got them last week, but it takes a bit more time apparently to get them to other countries.
Galeongirl
Galeonbroad
Post the reply in here smarty. Me or any of the other Dutchies can translate it for ya.
I know a guy in Germany got his regular sale A'dam II tickets yesterday, and most people in Holland have already gotten their presale and regular sales. Don't worry, it'll take a bit longer to ship to the US.
U2forBoys
The Fly
I'll be happy to translate it for you.
I received my Amsterdam tickets, purchased in the general sale on 14 March, last Friday 20 March.
Today I received my Barcelona tickets, purchased in the pre-sale on Saturday.
I received my Amsterdam tickets, purchased in the general sale on 14 March, last Friday 20 March.
Today I received my Barcelona tickets, purchased in the pre-sale on Saturday.
last unicorn
Blue Crack Addict
Is it common to be notified via e-mail when the tickets are dispatched? I know that it is common for eventim in Germany to do that, but I'm wondering if other sites are also doing that, because I want to make sure I'm home when the tickets arrive.
mikal
Blue Crack Addict
i know that Ticketmaster's email confirmation of my order had a note that i will receive an email once the tickets ship.
U2forBoys
The Fly
Eventim did not do that for me. I checked my account to see the status change from 'preparing delivery' to 'shipped'.
They were just put in my letterbox, though, while the UPS delivery of the Barcelona tickets required a signature.
last unicorn
Blue Crack Addict
Eventim usually ships via DHL and they need a signature. I've always received an email from them when the order was shipped. TicketOne, where I bought my Milan tickets, said they ship via DHL as well and it could take up to 30 days. If they don't send me an email and I'm not at home when the tickets arrive, DHL will leave me a message, I've experienced that many times before, so not a big deal. The only thing I found a little dumb was that you could not enter a separate shipping address, they simply used the home/invoice address for payment and shipping. With eventim, I have two different address, because I want tickets to be delivered into my office during working hours.
lauramullen
Blue Crack Distributor
- Joined
- Aug 9, 2002
- Messages
- 52,111
The presale tickets may not have been shipped yet because they maybe going through the codes to see if anyone used the code for 2 seperate European shows. That one guy did it with Dublin and all his tickets were canceled yesterday.
LarryMullen's POPAngel
Blue Crack Distributor
Yeah, not only were his tickets cancelled, his ticketmaster account was closed and his u2.com membership was revoked.
Galeongirl
Galeonbroad
Yeah, not only were his tickets cancelled, his ticketmaster account was closed and his u2.com membership was revoked.
That's pretty much OWNED by the system.
it sucks that he only did it by accident though! Now if he did it on purpose I'd point and laugh, but I feel pretty bad for him.
gareth brown
Rock n' Roll Doggie VIP PASS
- Joined
- Nov 17, 2003
- Messages
- 6,593
hang on, tickets are already turning up at people's homes??
OpperGoeroe
War Child
Sure, I already got my tickets. Here in Holland they were dispatched one day after general sale.
Bonogirl777
Blue Crack Addict
Me too. That really does suck. 
gareth brown
Rock n' Roll Doggie VIP PASS
- Joined
- Nov 17, 2003
- Messages
- 6,593
ah right that's great. Was pretty worried I'd be waiting quite a while...hopefully my cardiff tickets will turn up soon. Starting to worry I'll have no-one to buy/trade my spare 2!!
OP
OP
TheFly2U
The Fly
Post the reply in here smarty. Me or any of the other Dutchies can translate it for ya.
I know a guy in Germany got his regular sale A'dam II tickets yesterday, and most people in Holland have already gotten their presale and regular sales. Don't worry, it'll take a bit longer to ship to the US.
here is the email:
Geachte heer, mevrouw, Hartelijk dank voor uw bericht, wij hebben dit in goede orde ontvangen. Hebt u vragen over uw bestelling, dan raden wij u aan om in Mijn Eventim op Eventim.nl - Online concertkaarten bestellen - kaarten voor concerten, musicals en andere evenementen in te loggen met uw inloggegevens. Hier kunt u de status zien van uw bestelling. Als u eenmaal bent ingelogd, kiest u voor ORDERHISTORIE. In uw Orderhistorie kiest u vervolgens voor ORDERNUMMER. Hier vindt u alle relevante informatie met betrekking tot uw bestelling. Staat er geen Ordernummer, dan raden wij u aan om zo snel mogelijk een nieuwe bestelling te plaatsen. Wij streven ernaar uw bericht binnen 5 werkdagen te beantwoorden. Graag willen wij u erop wijzen dat onze afdeling klantenservice is geopend van maandag t/m vrijdag van 09.00 – 17.00 uur. Met vriendelijke groet,Klantenservice Eventim NL
i get it is telling me to logon, but i feel pretty dimwitted since I cannot even do that (I do not remember entering a password like I would here in the USA if I was buyng tix, so I can't figure out if I have an account or anything)
argh
Galeongirl
Galeonbroad
ok the translation iskeep in mind I'm not literally translating, that would sound odd)
Dear sir, madam,
Thank you for your message, we received it. Do you have questions about your order, please login to my Eventim. Here you can see your order status. Once logged in, select Orderhistory. In your order history you choose ORDERNUMMER(number). Here you will find all relevant information on the order. Is there no ordernumber, please try to reorder as soon as possible. We will try to reply to your message within 5 weekdays. We also would like to bring to your attention that our customer service is open from mon-fri 9-5.
Regards,
Customer Service Eventim NL.
You HAVE to have an account on eventim.nl, otherwise there's no way you could've ordered tickets!
keep in mind I'm not literally translating, that would sound odd)Dear sir, madam,
Thank you for your message, we received it. Do you have questions about your order, please login to my Eventim. Here you can see your order status. Once logged in, select Orderhistory. In your order history you choose ORDERNUMMER(number). Here you will find all relevant information on the order. Is there no ordernumber, please try to reorder as soon as possible. We will try to reply to your message within 5 weekdays. We also would like to bring to your attention that our customer service is open from mon-fri 9-5.
Regards,
Customer Service Eventim NL.
You HAVE to have an account on eventim.nl, otherwise there's no way you could've ordered tickets!
phommel
Refugee
I live in the Netherlands and still did not get my Horizon-presale tickets. I contacted eventim last week and first answer was that if I wouldn't receive them on March 23, I had to contact them and they would start reprinting/sending them to me. today I called and the girl on the phone said I do not have to worry since they were ready for sending (according to their computer system)..... so I will wait another week then...
