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Old 11-22-2007, 11:09 AM   #1
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next ipod question...computer won't recognize nano

we bought a new ipod nano for my wedding present when i was in the netherlands.
it works fine on rono's computer but i can't get it to recognize on my laptop.
my u2 ipod works fine with my laptop.
i have an acer aspire 5100 laptop that's only about a year old.

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Old 11-22-2007, 11:22 AM   #2
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Is your iTunes up to date?

Either way, reinstall or repair, sometimes the iTunes helper thingy is iffy. I know you said you had an oldish iPod, so it may not recognise the new one if its not an updated iTunes.
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Old 11-22-2007, 11:24 AM   #3
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Also, if the laptop wont recognise, it may need drivers. Did the nano come with a CD? If not you may need to download some drivers from the iTunes site. (or elseware, do a google.)

I have an Acer aspire 3692, and I dont have recognition problems with mine or my friends ipods.
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Old 11-22-2007, 12:14 PM   #4
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the problem is not with itunes (i reinstalled it just in case).
the computer doesn't recognize the ipod at all.
the ipod didn't come with a CD.
which driver might i need to download?
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Old 11-22-2007, 05:05 PM   #5
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hmm. http://docs.info.apple.com/article.html?artnum=61711 there may be some answers there...

Im not sure what else to suggest. Are you on Vista or XP?
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Old 11-23-2007, 12:11 AM   #6
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Old 11-23-2007, 06:31 PM   #7
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i wonder if i just need to reformat the ipod itself and start over? maybe i didn't select to have the ipod update manually or something?
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Old 11-24-2007, 12:51 PM   #8
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YAY it works!

i reset the ipod itself by toggling the hold button back and forth then hodling down the center and menu button for 6 seconds and voila! i plugged it in and the computer found the ipod!!!
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Old 11-24-2007, 03:47 PM   #9
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Ace.
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