I have some questions about the U2 Ipod..Please help!! - Page 4 - U2 Feedback

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Old 10-19-2006, 01:55 PM   #46
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So i don't know if all the e-mails are the same or if they're different for each person that works there but here's the e-mail address that replied to me

mswin@apple.com

The Apple Support person that helped me was named Erin. She was really helpful. First I got an e-mail saying that she would contact someone who could help. About a week later I got another e-mail from her with a new code and an apology for the original one expiring on me. Seems like everyone is getting a different response. Hope this helps you all. Good luck
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Old 10-23-2006, 06:39 PM   #47
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happy day....we FINALLY got a replacement code and was able to download the video. good luck to anyone still waiting!
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Old 10-24-2006, 11:55 AM   #48
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One more question: Can I take songs from my Windows Media Player and put them on my iPod? Thanks!

Currently Listening: "Dirty Day"/U2
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Old 10-24-2006, 10:28 PM   #49
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well I got a replacement code and started downloading the video then my computer goes sour .....the video is listed under my account purchase history as (free) but is not showing up in my itunes library ,,,anyone know how to fix this ? i tried to re-enter the code but the response is that the code has already been used ...
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Old 10-24-2006, 10:40 PM   #50
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Quote:
Originally posted by geeman
well I got a replacement code and started downloading the video then my computer goes sour .....the video is listed under my account purchase history as (free) but is not showing up in my itunes library ,,,anyone know how to fix this ? i tried to re-enter the code but the response is that the code has already been used ...
Under the Advanced tab in iTunes, there should be a Check for Purchases option, click that and your download will resume.
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Old 10-25-2006, 06:57 AM   #51
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nope ...all purchases have been downloaded for this account
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