MrBrau1 said:
The presale never guaranteed anyone GA tickets. "Best Available" is relative. If you think it did, I'd like to sell you some real estate in Brooklyn. A bridge.
Oh, you are a clever one MrBrau1. Is there any limit to your excuses for this U2 corporation? If U2 offered to sell you the Brooklyn Bridge, no doubt you would try to buy it and then blame yourself for not being a good enough fan if they didn't deliver (while all the while singing the praises of U2). Can't you see anything just simply wrong about what they've been doing lately? Why do you insist on abusing fans who are justifiably upset about being (and I'll say it politely) completely misled.
I disagree with you totally on what the presale promised. True, exact seat numbers were not promised before-hand. But in order to separate each of us from our $40 membership fee, they sure set forth some extraordinarily enticing language.
Check out this language from U2log.com that states the case rather simply:
Oh, sure, U2.com memberships include benefits like a "special introductory gift"..."a U2.com email address"..."members-only message boards"...and so forth. But let's face it: No one opened their wallet for that stuff. And the powers-that-be know it. In every sales pitch for a U2.com membership, the first benefit listed was always "priority ticketing" for the 2005 tour.
And that's the problem here, isn't it? They kept tossing around phrases like "being a U2.Com Member offers you guaranteed priority booking" (from a mid-December email), "membership also qualifies you for priority booking of concert tickets" (late November email), and "U2.Com have secured some of the best available tickets for U2.Com Subscribers" (currently stated on U2.com). And let's not forget the promise made to former Propaganda members: "Propaganda subscribers who join U2.Com go straight to the front of the line when the concert tickets are made available." (late November email)
For me, a former Propaganda member, the fact that I could not get a single ticket at all, this is an exceptionally bitter experience. My last Prop membership was 100% paid up, but only 50% satisfied, when they decided to trash the entire operation. Their solution for making me whole? Offer me the opportunity to spend $20 more dollars to claim what they already owed me. If I didn't want to take them up on their offer, no other option was presented. It was simply the end of Propaganda and my active unfulfilled membership.
So, I took the bait and joined U2.com. I was there at 10 am with my high-speed internet connection for the presale. True, for several minutes I tried for GA tickets. They were sold out instantly. Then I switched to "best available". On the first two occasions I was offered upper upper deck in the last rows at the back of the arena. (I turned these down thinking clearly there was some mistake given what I was promised.) When I tried again and again everything else was sold out in minutes (even the nosebleed/obstructed view seats). So, I have nothing.
By the way, "best available" is not "relative" given what we were promised. My problem with this misleading ticket advertising goes back to the Elevation tour. Prop members were offered (months before the tour started and before anyone knew what the stage design or "heart" was) GA tickets at $50; or, we were offered, and I quote exactly, "a very limited number of Golden Circle seats" at $130. Based on that heavenly description and price, I shelled out the $130 thinking these must be truly special seats.
Do you know where my "Golden Circle" seats were? At the very back of the arena, lower level, last row. Thirteen years earlier, for the Joshua Tree tour, I paid $15 for that exact seat long before joining Propaganda.
Can you appreciate my frustration?
....and they aren't talking yet, because I bet they are having meetings about what to do. 
