I got the friggin same response too..
This is my response:
Dear Rob,
This is untrue.! I signed up with propaganda in mid to late 2000 and Propaganda stopped taking new memberships in 2001 so how could my membership have lapsed. How can it be invalid when I only got 2 issues! I was supposed get 4! I was still active when they stopped taking new memberships. I am sorry I didnt keep my prop member Id number but I didn't foresee propaganda going defunct! I submitted a change of address to U2 Propaganda and they did nothing/ no response. What else am I supposed to do? You should be able to reference it by name and or address. I gave my address where I was located at the time and that should be enough. You need to try a little harder in locating this information. There are numerous people who signed up at the same time as I did and they received their letter. How do you explain that? You have a lot of upset u2 fans on your hands and are not handling it properly in my and their opinion. I for one am livid at this situation how badly it was handled.
I think I will take further action by letting Principle Management know how badly this is going.
Thank You,
Amy Phillips
"Order Help At FanFire.com" <orderhelp@FanFire.com> wrote:
Dear Amy,
As requested we referenced our list of current and active members for
verification of your status, but, unfortunately were unable to locate any
information. As a result, at this time we are unable to provide you with a
discount membership code. All Propaganda letters to current and active
members, whose subscriptions have not lapsed, have been mailed out. Please
note that if your Propaganda membership had expired, you will not be
receiving a discount letter in the mail. We are sorry if your subscription
has lapsed, but, encourage you to check out the new U2.com. For your
convenience these are your membership features you will receive once you
join:
Guaranteed priority ticket booking for the 2005 tour
U2.com membership card in silver, red and black
An email account with an @U2.com email address
**Coming Soon** rare and archived video including clips from earlier tours
Special downloads
On-the-road reports and diaries from the 2005 World Tour
Exclusive interviews with U2 band member including: audio and text
Zootopia Discussion area (Forum)
Digital content including: screen savers, on-line calendar, and other great
tools
And on top of everything else you will receive 25% off on your first
purchase from the U2.com Shop.
You can check out all these benefits at
www.U2.com/subscribe
Best wishes,
Rob
U2.Com Customer Service
By the way anyone know the email address to Principle Management???
that totally sucks
