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#61 |
Rock n' Roll Doggie
VIP PASS Join Date: Jul 2000
Location: My TARDIS - currently located in San Leandro, CA
Posts: 6,359
Local Time: 10:44 PM
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The way they charged us $20 for Propaganda or $40 for this U2.com subscription, it boggles my mind that they ship 3rd class where there is no forwarding. I missed a Propaganda issue once because I moved around the same time they FINALLY sent an issue. When I told them this, they said it was "too bad and I'm out of luck"!
__________________![]() I subscribed to Propaganda for the freebies and the tickets. But overall, I wasn't much a fan of it. I think it was great in the 80's, but U2 were right to discontinue it. However, I've never seen a magazine issue come so infrequently, never had such issues with the lack of forwarding and never had such unhelpful staff members. I'm hoping I get a letter soon, but I have a feeling I won't. And I do think if we get enough people together, we could get a lawyer to assist us. It may not be for big $, but it sure would get publicity - "FANS SUE U2!"
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#62 | |
Blue Crack Addict
Join Date: Mar 2001
Location: NY
Posts: 16,862
Local Time: 01:44 AM
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This is disgraceful behaviour, and when you add up how many people have been ripped off by $20, I am willing to bet it is quite a respectable sum. If U2 and their people have no qualms about pursuing legal action against fansites hosting things like guitar tabs, then why should we feel bad for legitimately starting a process which would return to us the money that is owed? |
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#63 |
War Child
Join Date: Jun 2001
Location: Edmonton, Canada
Posts: 575
Local Time: 02:44 AM
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I was very fortunate (I suppose; I'm not actually counting on getting tickets out of these idiots!), but I feel really badly for those of you who are still banging your head against the wall.
Aside from legal action, what about drafting a letter to Principle Management and maybe cc'ing it to some interested publications? Sometimes, there's nothing that gets the ball rolling like bad publicity. |
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#64 |
Rock n' Roll Doggie
VIP PASS Join Date: Jul 2000
Location: My TARDIS - currently located in San Leandro, CA
Posts: 6,359
Local Time: 10:44 PM
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That's probably the ultimate irony here.
Even those who get the Prop. letters and sign up to U2.com at a reduced price with the promise of "good tickets" might have a very limited selection. For the PopMart tour, I got some great tickets at face value. I also got good Gold Circle tickets for the last tour. However, I heard a lot of fans didn't get great tickets from Propaganda on those tours. In the 80's, people would get outstanding seats - not as much any more. Furthermore, for the last tour, we were very restricted with tickets. We would have to pay up front and send in our selections. We could only get something like 2 tickets for one show and 4 total. If they didn't have the tickets in the area you wanted, they simply refunded your money. For me to get into the heart on the last tour, I went through online scalpers - and I have a feeling I'm going to have to do this again. As such, I'm not horribly worried about getting tickets through U2.com. I'd love to have it and hope I can, but I get the feeling that the good seats will still be scalped.
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#65 | |
War Child
Join Date: Jun 2001
Location: Edmonton, Canada
Posts: 575
Local Time: 02:44 AM
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#66 |
Blue Crack Supplier
Join Date: Mar 2001
Location: Orange County and all over the goddamn place
Posts: 42,553
Local Time: 10:44 PM
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If you pay $40 anyway just to get tickets, you're giving these idiots your approval for this scam.
You know the online ticket sales will be fucked up. They were last time and this Fanfire bunch of yahoos weren't even involved.
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#67 |
Refugee
Join Date: May 2001
Location: shermanoaks,CA,USA
Posts: 1,108
Local Time: 10:44 PM
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Dam it!!! I just got the same fucking letter. I am going to file a complaint with The Better Business Bureau!! This so fucking sucks!
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#68 | |
The Fly
Join Date: Mar 2001
Posts: 248
Local Time: 06:44 AM
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#69 |
The Fly
Join Date: Mar 2001
Posts: 248
Local Time: 06:44 AM
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Just a thought...do you think this is their way of thinning out the membership so it isn't overloaded???
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#70 | |
War Child
Join Date: Jun 2001
Location: Edmonton, Canada
Posts: 575
Local Time: 02:44 AM
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#71 |
War Child
Join Date: Sep 2004
Location: Scotland
Posts: 854
Local Time: 06:44 AM
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Does anyone have an actual email address for an actual person within Fanfire or one of the old Propaganda offices?
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#72 | |
Acrobat
Join Date: Nov 2003
Location: the cosmos
Posts: 339
Local Time: 01:44 AM
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#73 |
Acrobat
Join Date: Jan 2001
Location: Georgia
Posts: 319
Local Time: 06:44 AM
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So after reading the posts in this thread, it appears that most of the people who haven't received letters are the people who joined in 2001 (like ME -- May of '01). I called last week, and again yesterday... they took down my info yesterday and said someone would get back to me within a week. But it looks like I'm in for the same response you guys are getting.
On a somewhat related note, do you think they are just gonna give out a generic password for a Ticketmaster pre-sale? If so, you know it will leak and thus be somewhat useless anyway. I'm kinda torn as to what to do, especially after this Fanfire fiasco. |
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#74 |
Acrobat
Join Date: Jan 2001
Location: Georgia
Posts: 319
Local Time: 06:44 AM
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And another thing while I'm on a roll.... And flame me all you Bon Jovi haters if you wish -- but American XS (which offers the Bon Jovi ticket presales & extras) charges $10/year for a membership. Anybody out there know -- what do other bands charge for their fan clubs and offers of ticket presales?
Do you guys think the U2 machine has finally gotten a little out of hand and out of touch? |
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#75 |
Forum Moderator
Join Date: Jul 2001
Location: Dallas, TX
Posts: 12,862
Local Time: 01:44 AM
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I will be replying to Rob, Fanfire, Signature Networks etc, however, if I did it yesterday it would have been a meanlingless email with a slew of obsenities which I didn't think would get any attention.
__________________It's obvious that the root of the problem is the membership database that fanfire received from propaganda, it was not only not up to date with respect to actual membership but also contained extremely outdated addresses. They must have realized this once they started received telephone calls regarding outdated addresses, but instead of getting to the root of the problem they chose to ignore the obvious flaw, work with this outdated database, and as a result basically "steal money" (for lack of a better term) from current and active prop subscribers. I think they have analyzed the issue and believe that they can and will get away with it. They are probably right, except I do not intend on making it easy for them. |
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