timothius - its actually amazing how many of those sort of stories you hear, it really is very disappointing for both Sanity and the customer. Btw, did you end up getting yourself a copy or are waiting for it to eventually come down?
Yes it really would be nice to see a website that was similar to, and as efficient as EzyDVD's that would concentrate on music, LP's and imports.
Sad thing is it wouldnt be difficult to set something like that up, I already have the credit accounts with the suppliers, its really the advertising and getting yourself known that is the time consuming and expensive part.
beli - I wouldnt expect the staff at EzyDVD in WA to be much different to what you experience at Trax, Sanity or JB. All the WA stores are company owned, so naturally staff pretty much have a low interest in things. When those stores become franchised you will definately see an improvement.
I see the figures of all stores company wide on a weekly basis, and its guaranteed that all the Franchise stores rank a lot higher than the company stores do. It always makes a difference when you are responsible for your own bottom line, it genuianly leads to better service overall and is reflected on the figures at the end of the day.
In regards to competition, it usually is a good thing. I know here in SA a couple of JB stores have opened up near EzyDVD stores, and it has actually helped increase sales. This might be due to that fact that JB are bringing more people to those centres, or the staff are finally on their toes actually doing some work.
You know, I nearly opened the store at Carousel. I flew to Perth a couple of years ago to look at the Disney store that was there, which is now currently occupied by an EzyDVD company store. Didn't end up doing it, but really enjoyed Perth. It was the first time I had been there, and a friend and I were fortunate enough to spend New Years at Northbridge.
Honestly, I really think Perth has the most beautiful women in all of Australia, as well as some of the nicest people.
Anyways, I'm off to watch a movie, will catch you guys soon................take care!
Sken