i work in a call center booking reservations for the disneyland hotels at the resort. we have internet access that we can use for work related purpose only, such as checking rates at other places that book reservations for lower rates at our hotels, we also use mapquest to give directions to guests who are en route to the resort. other than that, we can't use it to check our bank statements online, check our emails, ebay, etc. mostly it is tolerated however. i usually have interference running in the background, but at times it gets too busy for me to click it.