Is a low IQ a prerequisite to work at Ticketmaster? - U2 Feedback

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Old 07-07-2003, 07:48 PM   #1
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Is a low IQ a prerequisite to work at Ticketmaster?

A couple of weeks ago, I got Radiohead tickets.

The ticket limit was 4. I got 4 tickets, and my mother got 1 for my cousin.

When it came time to go pick them up at Ticketmaster, the employee is printing them out and he says to me, "One of these might be cancelled because the ticket limit is 4." Clearly to that I replied that it was 4 tickets per person, and he then says to me, yes, and you bought 5.

Now, call me crazy, but since when are my mother and I the same person? I calmly explain that to him, and he then says, oh, but it's on the same credit card. I kindly pointed out to him that no, I in fact had used AmEx whereas her sole ticket was on her VISA. He then says "But all the credit cards are connected."

Is he insane?

Then I told him that I had already been billed for the tickets, so how could one be cancelled. And he says, "Oh, but sometimes they don't cancel tickets right away, but weeks later." Yeah, because the credit company will just charge you whenever they feel like.

Einstein was right. There are no limits to human stupidity.
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Old 07-07-2003, 08:07 PM   #2
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They have an automated system. It is only 1/4 as stupid as the phone representatives. It is actually a breath of fresh air. It made ticket buying enjoyable - minus the fees that equal to about 36% of the ticket cost.
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Old 07-08-2003, 10:39 AM   #3
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That bites! What a dipshit.
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Old 07-08-2003, 10:42 AM   #4
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why cant they just throw all the tickets in the air, and what you grab, you keep?
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Old 07-08-2003, 12:27 PM   #5
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I hate Ticketbastard.
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Old 07-08-2003, 12:31 PM   #6
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don't know whether a low IQ is a prerequisite, but it does seem to be a bonus in life in general
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Old 07-08-2003, 01:03 PM   #7
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In response to your subject line... yes. (maybe i should be glad they never hired me at sunrise)

when i was lining up to get radiohead tickets the guy, who's worked there for yeeears, says, with a completely straight face "the service charge is probably about $2".

riiiiight.

maybe we'll see each other at the show, though i'm on the lawn.
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Old 07-08-2003, 01:07 PM   #8
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i used to work for ticketmaster the corporation and for a record store that provided the service.

there's a difference between those two. im sorry that you got screwed, but don't go telling me that ticketmaster employees have lower iq's.
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Old 07-08-2003, 02:12 PM   #9
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I can tell ya whatever I want!

Whether or not I'm obviously wrong is another matter entirely

Sorry if I offended. it's just that guy at sunrise is my arch-nemesis for several reasons.
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Old 07-08-2003, 02:29 PM   #10
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I have worked with the Ticketmaster computer system selling tickets. It is a nightmare.

You all remember the Texas Instrument Tandy 2000? Or the early IBM PCs - black background and green type (DOS)? Yup. State of the art! Warpspeed into the 80's.
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Old 07-08-2003, 03:28 PM   #11
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I always have to buy mine at Foley's, which is the closest Ticketmaster outlet. The same employees staff it that do the gift wrapping, which means flustered, angry old ladies. They don't want to be doing it, so they will just take your credit card and sell you the first ticket that pops up.

And if you get mad, they'll give you a lengthy explanation of how the "rules" don't allow you to pick your seat because the concert is in such demand, it's first come, first serve. It's always a load of crap because they don't want to undo the sale, they just want to get rid of the dirty music fan.

Once and awhile you get a really nice clerk who will actually give you the time to pick your seats.
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Old 07-08-2003, 03:36 PM   #12
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i don't think it has to do with ticketmaster, but more that there's a lot of people working in customer service that seem to lack common sense.
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Old 07-08-2003, 03:59 PM   #13
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Quote:
Originally posted by SkeeK
maybe we'll see each other at the show, though i'm on the lawn.
I am in the 7th row behind the GA pit.

Do you know anybody looking for tickets still? I may have extras.
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Old 07-08-2003, 04:35 PM   #14
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i possibly do, yes. although depending on where they are, i might want to upgrade

damn you and your good seating
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Old 07-08-2003, 04:40 PM   #15
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Quote:
Originally posted by AvsGirl41
I always have to buy mine at Foley's, which is the closest Ticketmaster outlet. The same employees staff it that do the gift wrapping, which means flustered, angry old ladies. They don't want to be doing it, so they will just take your credit card and sell you the first ticket that pops up.

And if you get mad, they'll give you a lengthy explanation of how the "rules" don't allow you to pick your seat because the concert is in such demand, it's first come, first serve. It's always a load of crap because they don't want to undo the sale, they just want to get rid of the dirty music fan.

Once and awhile you get a really nice clerk who will actually give you the time to pick your seats.
Actually, if you are there for an "on-sale" - this is the only way to go. It has nothing to do with "getting rid of the dirty music fans."

It pulls up the best available seat when you first walk up. The longer you wait, the less choice you have. Nevermind the people you are screwing behind you in line while you try to get a specific section. They might not even get a chance at seeing the show or sporting event if you take any longer selecting a seat.
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