Lies, don't feel bad - on average I'd say at least 1/2 the cats that I see in the course of a day of appointments are less than cooperative. Unfortunately many owners escalate things getting upset themselves, putting their hands in the cats face etc. We really worry about people getting bitten by their own cats in the office, I don't think we would ever have an owner get their upset cat out of a cage.
It's not really abnormal in our minds for cats to be on less than their best beahavior, most cats are already worked up from going in the carrier and then going in the car. If they can't bite/scratch/get away, naturally they are going to try to scare us away by growling/yowling or just continuing to try to get away. If the cat is very upset, it's best to have only the doctor and an assistant holding the cat - we've seen owners get bitten trying to help because the cat just sees a hand or an arm to chomp and won't realize it's attached to mom or dad. For cats that are really stressed out, they get to have a quick nappy time!
It's not really abnormal in our minds for cats to be on less than their best beahavior, most cats are already worked up from going in the carrier and then going in the car. If they can't bite/scratch/get away, naturally they are going to try to scare us away by growling/yowling or just continuing to try to get away. If the cat is very upset, it's best to have only the doctor and an assistant holding the cat - we've seen owners get bitten trying to help because the cat just sees a hand or an arm to chomp and won't realize it's attached to mom or dad. For cats that are really stressed out, they get to have a quick nappy time!