Smilies don't move

[Lady of Cymru]

I visited this forum on another computer and to my surprise the smilies moved!
They don't on my own computer nor do the gifs.
Does anyone know what the problem might be?

 

[Sicy]

Which browser are you using?
Try clearing your cache/cookies.

U2 Feedback - FAQ: General Forum Usage

 

[Lady of Cymru]

Thanks Sicy, for your quick reply

I use Internet Explorer. I cleared the cookies, but the smilies still don't move.

 

[Sicy]

I'm just curious, can you try it with Firefox.. so I can see if its a browser problem, or possibly some other software you have that is installed that might be interfering (like Norton?) I'm really not sure.

 

[Lady of Cymru]

Where I work we use Internet Explorer and the smilies move there.
I shut down my ZoneAlarm firewall, but they still didn't move.
Thanks for trying to help

 

[Sicy]

It must be some kind of issue with the browser/computer you are using.

You can try these links for help.. (may be an isssue with Zone Alarm)

Open Tech Support - animated gif's not working in ie
Joho the Blog: Animated gifs not working ... check Zone Alarm

 

[DreamOutLoud13]

Do animations work on any other sites at all?

If not, it might be that animations are turned off in your IE settings.

In IE, click the Tools button on the top, and click Internet Settings. In that window, go to the Advanced tab and scroll down the list of options to Multimedia. Make sure 'Play animations in webpages' is checked. If it's not, check the box and click Apply.

 

[Lady of Cymru]

DOL, you are a genius! I followed your instructions and it works
I am such a computer dummy, I didn't know those options were there.
The smilies and gifs move now

Thank you and Sicy both for your help!