I liked sending the first glass of wine and the initial note. She would have stewed the entire rest of the flight and had alot to think about, with noone to take it out on, because at that point he hadn't identified himself to her. Coulda been any one of, what, 100 passengers give or take? (and, likely, represented the feelings of almost everyone there). To that extent, it would have been perfect. He went way too far with the "eat my dick" followups. He probably spends alot of time on internet forums similarly goading people..